Natasha Branch
Middleton,WI
Summary
Proactive and self-motivated individual with an interest in the Corrections Program Supervisor position for Department of Corrections. My goal is to positively impact the lives of people while achieving organizational goals and growing professionally. Energetic Correctional Sergeant with a solid history of achievement in Adult Corrections. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include management, communication, and report writing. Correctional Sergeant with more than four (4) years of experience in fast-paced prison environment. Excellent communication and report writing skills. Track record of achieving exceptional results employee morale.
Overview
12
12
years of professional experience
Work History
Correctional Sergeant
Fox Lake Correctional Institution
12.2021 - Current
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
- Coordinated responses to emergency situations arising in different prison locations.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Mentored and guided officers to foster proper completion of assigned duties.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Safely transported inmates to and from work sites. Maintained correct physical headcount at all times.
- Maintained appropriate control, security, and wellbeing of inmates at all times
- Responded quickly to medical emergencies, bomb threats and fire alarms.
- Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
- Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
- Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
- Resolve problems between inmates.
- Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
Health Services
United States Air Force Reserve
01.2017 - Current
- And delivered quality customer service for over 5000 beneficiaries
- Assisted doctor with physical examinations, minor procedures and rooming of patients.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Inspected equipment and resolved deficiencies prior to in-service operations.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
- Contacted medical facilities or departments to schedule patients for tests or admission.
- Conducted realistic training scenarios to prepare medical team members and provide realistic battle or mass-casualty scenarios.
- Acted as team leader and took responsibility for scene and unit management to maximize integrated support of patients.
- Anticipated aircraft equipment needs for air evacuation and cargo flights.
OFFICER
Oakhill Correctional Institute
09.2019 - 12.2021
- Managed daily operations, followed program guidelines as well as drew conclusions and communicated the effectiveness of the programs to superiors
- Followed, understood and enforced procedures, policies and regulations within the workspace
- Mentored and advised co-workers on community corrections related subjects
- Took active part in the development of work plans, discussions and extra curriculum activities that serve policy development and otherwise improvement of Community Corrections topics
- Learned and practiced leader-worker skills such as screening potential employees, supervising and guiding coworkers as well as evaluating and monitoring their work
- Developed communication and interpersonal skills that focused around creating and maintaining effective working relationships as well as extending strong working communications with criminal justice and the public.
Administrative Assistant
Advocates Community Counselling
Harvard, MA
06.2018 - 04.2019
- Performed mathematical computations/calculations for specific programs (e.g
- Budget preparation, accounting/financial activities, statistical analysis)
- Functioned as administrative technician and deliver quality customer service for over 1000 beneficiaries
- Worked in a legal environment, including direct work on drafting of legal documents
- Performed clerical and administrative tasks such as answering telephones, arranging for meetings and travel, managed and distributed information within the office
- Made and managed schedules in the office as well as schedule patients for follow up visits, coordinate inter-facility patient transfers, follow up calls.
- Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
- Gathered and organized materials to support operations.
- Controlled expenditures and worked with accounting department to manage budgets.
- Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
TELEMARKETER
Teleperformance USA
, TX
12.2016 - 01.2017
- Identified prospects by reading telephone and zip code directories and listings
- Influenced customers to buy services and merchandise
- Kept equipment operational by following manufacturer's instructions and established procedures and secured information by completing data base backups
- Maintained safe and clean working environment by complying with procedures, rules, and regulations.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
CORRECTIONAL OFFICER
Mountain View Unit ( Death Row)
Gatesville, TX
09.2013 - 10.2016
- Followed and enforce all prison rules and regulations
- Searched inmates, vehicles, work areas, and recreational and housing spaces for contraband
- Guarded prison entrances/exits and screen visitors Act as a security escort for visitors
- Supervised and monitor those in solitary confinement or serving other detention measures
- Patrolled prison grounds looking for any security breaches or contraband
- Submitted detailed reports on prison behavior and conduct of inmates
- Helped conduct searches on prison grounds with any escapees.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Booked new inmates into facility and processed inmates for release.
- Tracked inmates through head counts, visitor logs and scheduled activities.
Skills
- Safeguarded PII/PHI
- Excellent communication and interpersonal skills
- Great at utilizing databases and spreadsheets
- Decision Making
- Critical Thinking
- Time Management
- Active Listening
- Complex Problem Solving
- Writing
- Reading Comprehension
- Coordination
Accomplishments
- Healthcare
- Managed conversion of over 3000 records from physical records into electronic health records
- Scheduled patients for follow up visits, coordinated inter-facility patient transfers, called patients with follow up lab results
- Prepared and administered medications, immunizations, venipuncture, performed basic hematology, urinalysis, casting and splinting, visual acuity exams and vital signs
- Prepared laboratory specimens, performed electrocardiograms and pulmonary functions.
Timeline
Correctional Sergeant
Fox Lake Correctional Institution
12.2021 - Current
OFFICER
Oakhill Correctional Institute
09.2019 - 12.2021
Administrative Assistant
Advocates Community Counselling
06.2018 - 04.2019
Health Services
United States Air Force Reserve
01.2017 - Current
TELEMARKETER
Teleperformance USA
12.2016 - 01.2017
CORRECTIONAL OFFICER
Mountain View Unit ( Death Row)
09.2013 - 10.2016
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