Natasha Brandenburg
SEWICKLEY,PA
Summary
Dynamic and results-driven professional with extensive experience in supplier and client relationship management, account growth, and project delivery across technology, software, and managed services. Skilled in sales, contract negotiation, cross-functional collaboration, and strategic planning, with a proven track record of driving revenue, strengthening partnerships, and delivering solutions that enhance business performance.
"If you believe a business is built on relationships, make building them your business"
- Scott Stratten
Overview
19
19
years of professional experience
Work History
Supplier Relationship Manager
Enterprise Software & Procurement Solutions
11.2021 - 09.2025
- Drove revenue growth and profitability by executing strategic supplier initiatives across multiple categories.
- Negotiated and optimized supplier contracts to improve pricing, service levels, and margin performance.
- Managed relationships with up to 50 suppliers, expanding the network and fostering partnerships that strengthened product assortment and market reach.
- Collaborated cross-functionally with Sales, Marketing, and Technology teams to execute promotions and strategic projects that increased supplier engagement.
- Identified and implemented cost-saving measures and process improvements aligned with KPIs to enhance supplier and organizational performance.
Account Manager / Customer Success & Project Management – ERP Software & IT Services
Decision Resources Inc.
02.2007 - 02.2019
- Served as account owner for 35+ install-based clients while supporting 250+ nationwide accounts, managing service coordination, project delivery, and long-term relationship growth.
- Directed full project lifecycles for ERP (SyteLine) implementations—from planning and configuration through Go-Live—ensuring on-time delivery and customer satisfaction.
- Acted as primary liaison between clients and professional services teams, resolving issues, facilitating engagements, and driving adoption of new solutions and technologies.
- Delivered onsite and remote software training, developed customer service programs, and produced analytics reports to identify trends and enhance client experience.
- Partnered with cross-functional teams in Sales, Finance, Marketing, and HR on initiatives including process improvements, event planning, and targeted communications.
Business Relationship Manager – Managed IT Services
Apogee IT Services
02.2019 - 11.2021
- Managed strategic relationships with 30+ clients across diverse industries, serving as the primary point of contact and trusted advisor for all technology and business needs.
- Directed end-to-end project delivery—from opportunity discovery and proposal through vendor coordination, implementation, and client communication—resulting in over $300K in sales and $1.5K in MRR growth (2019–2020).
- Advised executives on IT strategy, budgeting, and cybersecurity to enhance organizational performance, safety, and scalability.
- Negotiated and maintained client contracts, warranties, and licenses while facilitating funding opportunities with financial and non-profit partners.
- Collaborated cross-functionally with Sales, Finance, and Marketing leadership to drive campaigns, strengthen engagement, and optimize CRM and reporting processes.
Education
Business Management & Marketing
Robert Morris University
Pittsburgh, Pa01-2004
Sales
Sandler Sales Training
01-2018
Skills
- Account Management & Client Success
- Contract Management
- Cross-Functional Collaboration
- ERP Implementation & Support
- Revenue growth initiatives
- Performance metrics
- CRM proficiency
- Sales expertise
- New business development
- Vendor & Service Coordination
- IT strategy advisory
- Upselling and cross selling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
"If you believe a business is built on relationships, make building them your business"
Scott Stratten
Timeline
Supplier Relationship Manager
Enterprise Software & Procurement Solutions
11.2021 - 09.2025
Business Relationship Manager – Managed IT Services
Apogee IT Services
02.2019 - 11.2021
Account Manager / Customer Success & Project Management – ERP Software & IT Services
Decision Resources Inc.
02.2007 - 02.2019
Business Management & Marketing
Robert Morris University
Sales
Sandler Sales Training