Natasha Britton

• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Resolved issues quickly to maintain productivity goals.

Six years work experience in hospitality

• Ensured store cleanliness by regularly inspecting and addressing housekeeping needs on the sales floor.
• Collaborated with housekeeping staff, maintaining immaculate rooms and public spaces to exceed guest expectations.
• Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping processes and procedures.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Prepared food items in compliance with recipes and portioning control guidelines.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build sales pipeline.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.
• Answered questions about company offerings with knowledgeable responses about products and services.

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.