Natasha Cardona
Denver,CO
Overview
2027
2027
years of professional experience
Work History
Sustainability Consulting Experience
Pet Sustainability Coalition
Boulder, CO
2025 - 2025
- Analyzed 50+ peer-reviewed sustainability studies to identify trends, industry benchmarks, and updated environmental impact data within the pet industry
- Evaluated 200+ PSC member companies to assess sustainability initiatives, reporting transparency, and alignment with ESG standards
- Developed an industry materiality matrix identifying key sustainability priorities such as GHG emissions, water and resource use, and product safety
- Synthesized research findings to update PSC's business case slide deck, providing new statistics and insights used in presentations to prospective member companies
Business Strategy Consulting Project
Social Current
Boulder, CO
2025 - 2025
- Conducted market research and SWOT analysis to identify barriers limiting nonprofit participation in professional training programs
- Designed and analyzed survey data from nonprofit organizations to evaluate pricing sensitivity and training demand
- Identified trends in training engagement and developed pricing elasticity insights to inform business strategy
- Delivered strategic recommendations including tiered certification programs, bundled pricing models, and expanded on-demand training formats
Barista
Ms Marji's
Denver, CO
09.2024 - Current
- Manage coffee bar operations independently during shifts, preparing specialty beverages and maintaining efficiency during high-volume rush periods
- Train new employees on drink preparation, customer service standards, and daily operational procedures
- Monitor inventory levels and ensure cleanliness and organization of bar equipment and workspace
Restaurant Team Member
Potbelly's Sandwich Shop
Boulder, CO
03.2023 - 10.2023
- Delivered efficient and friendly service during high-volume periods while maintaining order accuracy and quality
- Trained 8+ new employees on food preparation procedures and customer service standards
- Assisted with opening and closing duties to ensure efficiency and accuracy throughout day
Team Member
Birdcall
Boulder, CO
11.2021 - 03.2023
- Led shifts of 4+ employees to maintain effective workflow and ensure high service standards
- Trained 12+ new employees on operational procedures and customer service expectations
- Resolved customer concerns and service issues professionally to maintain positive guest experiences
Restaurant Hostess
Macaroni Grill
Westminster, CO
08.2023 - 09.2023
- Maintained organized waitlist and reservation list for busy times, ensuring efficient seating of guests with accurate accommodations.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with 3-7 servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Assisted in maintaining clean and inviting environment by clearing tables and setting up for next guests.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Crew Team Member
Jersey Mike's Subs
Littleton, CO
08.2020 - 06.2021
- Demonstrated strong multitasking abilities by balancing order duties while addressing customer inquiries or concerns simultaneously.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Trained 10+ employees by demonstrating tasks and coaching during daily activities.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Demonstrated versatility by cross-training in 6 stations, allowing for increased flexibility during busy periods.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
Restaurant Hostess
Hunan Dynasty Restaurant
Littleton, CO
08.2019 - 10.2019
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns while managing approximately 20-30 incoming calls per shift.
- Collaborated with 2-6 servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Assisted in maintaining clean and inviting restaurant environment by clearing tables and setting up for next guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining calm demeanor.
Education
BBA - Finance & Management
University of Colorado Boulder
Boulder, CO12-2025
Skills
- Data Analysis
- Market Research
- Microsoft Excel
- Financial Analysis
- Presentation Development
- Conflict Resolution
- Customer Service
- Strategic Problem Solving
- Team Leadership
Timeline
Barista
Ms Marji's
09.2024 - Current
Restaurant Hostess
Macaroni Grill
08.2023 - 09.2023
Restaurant Team Member
Potbelly's Sandwich Shop
03.2023 - 10.2023
Team Member
Birdcall
11.2021 - 03.2023
Crew Team Member
Jersey Mike's Subs
08.2020 - 06.2021
Restaurant Hostess
Hunan Dynasty Restaurant
08.2019 - 10.2019
Sustainability Consulting Experience
Pet Sustainability Coalition
2025 - 2025
Business Strategy Consulting Project
Social Current
2025 - 2025
BBA - Finance & Management
University of Colorado Boulder