Natasha Coleman
Maitland,FL
Summary
Energetic Event Manager with 7+ year successful career in planning, coordinating and executing small to large events. Demonstrated cost-effective budgeting, exceptional time management and event marketing skills.
Overview
8
8
years of professional experience
Work History
Event Manager
UCF College Of Engineering And Computer Science
05.2022 - Current
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Assisted in developing marketing and promotional programs and advertising media for college and donor activities/events
- Recruited trained, and managed teams of up to 40 volunteers to assist with event operations and logistics.
- Managed administrative logistics for around 20 annual events.
- Developed and distributed event surveys to gather feedback and assess event success.
- Streamlined event planning processes by implementing efficient project management strategies.
Chamber Coordinator
Maitland Area Chamber of Commerce
01.2022 - 05.2022
- Planed and participated in all monthly and annual networking events and committee meetings
- Prepared the annual operating budget for all activities of the Chamber and oversaw all expenditures in accordance with that budget
- Managed Facebook, Twitter, Instagram, and LinkedIn accounts via Hootsuite, updated event information on website
- Database work in ChamberMaster; i.e., registration, approval of member event postings, created event pages for website
- Oversaw membership programs to ensure necessary growth in income and services
- Directed all membership recruitment efforts including solicitation and orientation of new members and the maintenance of current memberships.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Office Executive/ Banquet Staff/ Decor Assistant
Crystal Ballroom Lake Mary
01.2021 - 01.2022
- Clerical Office Work: Client Interaction, Multi - Line Phone System, Front Desk Management, Contract Processing, Lead Management, Venue Tour Guide, and Invoicing via QuickBooks
- Served as the point of contact for clients and vendors, providing exceptional customer service and professional relationship management.
- Collaborated with multiple departments to ensure smooth daily operations across the organization.
- Enhanced guest satisfaction by providing exceptional service during banquet events.
- Assisted in the setup and breakdown of banquet rooms, ensuring efficient event transitions.
- Collaborated with clients to understand their vision and deliver tailored event décor solutions.
Event and Program Assistant
Orange County Regional History Center
05.2019 - 03.2020
- Obtained financial sponsorships and in-kind donations for annual golf tournament by soliciting corporations and organizations
- On-site for rental events and programs to manage setup, direct vendors, and provide ongoing support
- Worked closely with department heads and vendors to review logistics, identify last minute issues, and initiate immediate problem solving in a timely fashion
- Assisted Marketing Manager with promotions at museum and community events, including surveys and evaluations at public events
- Provided office assistance including but not limited to file maintenance, monitoring payment deadlines, submitting check requests, assistance with event calendar and revenue tracking.
Events Intern
Seminole County Regional Chamber of Commerce
06.2018 - 04.2019
- Managed Facebook, Twitter, Instagram, and LinkedIn accounts via Hootsuite, update event information on website
- Database work in ChamberMaster; i.e., registration, approval of member event postings, creating event pages for website.
- Contributed to successful events by coordinating with vendors, managing logistics, and providing support to organizers.
- Managed inventory of event supplies, ensuring timely replenishment when required.
- Provided exceptional customer service to event attendees, addressing inquiries and concerns promptly.
- Participated in brainstorming sessions to generate creative ideas for enhancing future events experiences.
- Kept track of RSVP lists, facilitating accurate headcounts for each event.
Event Setup Associate, Event Concierge Manager, Event Planning Assistant
University of Central Florida Student Union
04.2016 - 04.2019
- Book event reservations utilizing Event Management Systems
- Maintained accurate and up to date client database
- Created event setup diagrams utilizing Meeting Matrix and iPlan
- Assisted with planning and execution of the Student Union's Annual Staff Appreciation Banquet as Financial Chair
- Provided exceptional customer service by anticipating needs and exceeding expectations during events.
- Managed and motivated employees to be productive and engaged in work.
- Masterfully managed multiple simultaneous events while maintaining a high level of organization and attention to detail.
- Served as a key point of contact before, during, and after each event, addressing any concerns quickly and professionally.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Education
BACHELOR OF SCIENCE - Event Management
Rosen College of Hospitality, University of Central Florida
Orlando, FL05.2019
Skills
- Venue Selection
- Event Marketing
- Budgeting and Finance
- Deadline Management
- Event Evaluation
- Attention to Detail
- Volunteer Coordination
- Organizational Skills
- Problem Solving
- Sponsorship Management
- Vendor Coordination
- Records Maintenance
References
- Rebekah Arthur, President and CEO, Seminole County Regional Chamber of Commerce, 407.708.4604, rarthur@seminolebusiness.org
- Nancy Dollinger, Office Manager, Crystal Ballroom Lake Mary, 407.545.0648, crystalballroomlakemary@gmail.com
- Garrett Preisser, Executive Director for Advancement, 407.882.0098, garrett.preisser@ucf.edu
Timeline
Event Manager
UCF College Of Engineering And Computer Science
05.2022 - Current
Chamber Coordinator
Maitland Area Chamber of Commerce
01.2022 - 05.2022
Office Executive/ Banquet Staff/ Decor Assistant
Crystal Ballroom Lake Mary
01.2021 - 01.2022
Event and Program Assistant
Orange County Regional History Center
05.2019 - 03.2020
Events Intern
Seminole County Regional Chamber of Commerce
06.2018 - 04.2019
Event Setup Associate, Event Concierge Manager, Event Planning Assistant
University of Central Florida Student Union
04.2016 - 04.2019
BACHELOR OF SCIENCE - Event Management
Rosen College of Hospitality, University of Central Florida
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