Natasha Cortes Perez
Yakima,WA
Summary
Having experience working with a diverse set of customers and coworkers at Journeys, as well as my past volunteering experiences, I know how to handle each person with respect and attentiveness, making sure each person I serve is satisfied. With the ability to speak Spanish, it helps me expand my connections with customers and people. I strive to brighten someone's day.
Overview
3
3
years of professional experience
Work History
Sales Associate
Journeys Shoes
Yakima, WA
12.2024 - Current
- Greeted customers and provided exceptional customer service.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed credit card transactions quickly and securely.
- Answered store and merchandise questions and led customers to wanted items.
- Worked with fellow sales team members to achieve group targets.
- Handled customer complaints in a professional manner.
Volunteer
Yakima Technical Skills Center
Yakima, WA
01.2024 - 05.2024
- I helped take care of elderly people at a nursing home to complete hours for my nursing assistant course at Yakima Technical Skills Center, I changed them, fed them, and served them their food. I did this for 2 hours a day for four months.
Volunteer
MultiCare
08.2023 - 08.2023
- I helped MultiCare with their festival called 'Fiesta de Salud' where I was in charge of passing out food and as well as helping people sign up for the free health check ups.
Volunteer
Yakima School District
08.2023 - 08.2023
- Helped out the Yakima school district and setting up for the back to school celebration, I was in charge of food and handing out pizza.
- Offered support and assistance to community members.
Volunteer
Salvation Army
04.2022 - 04.2022
- Helped set up a kids festival for 'Día de el Niño' where I was in charge of watching kids and put in charge of different booths for kids to play.
Education
High School -
Eisenhower High School
Yakima, WA06-2024
Skills
- Hard worker
- Customer service
- Sales techniques
- Effective communication
- Problem solving
- Attention to detail
- Engaging with diverse customers
- Goal tracking
- Store organization
- Reliable and responsible
- Active listening
- Item ticketing and pricing
- Multitasking
- Honest and dependable
Personal Information
Age: 19
Mexican/Guatemalan/American
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Journeys Shoes
12.2024 - Current
Volunteer
Yakima Technical Skills Center
01.2024 - 05.2024
Volunteer
MultiCare
08.2023 - 08.2023
Volunteer
Yakima School District
08.2023 - 08.2023
Volunteer
Salvation Army
04.2022 - 04.2022
High School -
Eisenhower High School
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