Natasha Dandridge

• Established strong client relationships for increased customer loyalty and repeat business.
• Evaluated clients' needs and created plan of action to provide solutions.
• Provided exceptional customer service, addressing concerns promptly and professionally.
• Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
• Utilize Vonigo system to track activities and set appointments.
• Introduced new products to existing clients, generating additional revenue streams through upselling techniques.

• Contact Vendors and Distributers to order and maintain inventory for Central Sterilization Department
• Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.

Developed a customer relations through telephone contact

• Retrieve calls with a open and understanding attitude
• Improved communication efficiency as primary liaison between other departments clients and vendors

Developed and implement payments of debts which results in a increased in the company efficiency and productivity.

• Created databases and spreadsheets to improve inventory managements and reporting accuracy
• Processed accounts receivables and accounts payables
• Increased office organization by developing more efficient filing/documenting system and customer database protocols
• Managed incoming and outgoing calls for busy tax office.
• Sorted documents and maintained organized filing process.
• Verified accuracy of data entered into system to produce error-free reports.
• Completed data entry tasks with accuracy and efficiency.

• Scheduling new and follow up appointments for all patients
• Answer multi-lines phone system with the ability to triage and forward to appropriate personnel with accuracy
• Register patients and maintain medical chart, ensuring confidentiality of patients information
• Collect and enter patient demographics and insurance information into medical and billing system
• Effectively communicate information to patients, physicians, clinicians, referring physicians, and insurance companies
• Demonstrate empathy and concern, be a good listener and have compassion for all patients.