Natasha Davis
Houston,TX
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
14
14
years of professional experience
Work History
Lead Billing Specialist
Equipment Transport
2022.08 - Current
- Streamlined billing processes by implementing new software tools and procedures.
- Improved efficiency in the billing department, reducing errors and increasing invoice accuracy.
- Managed all aspects of the accounts receivable process, ensuring timely and accurate invoicing and payment collection.
- Reduced outstanding client balances by implementing stricter credit control measures.
- Implemented a proactive approach to managing disputes, resulting in quicker resolution times.
- Trained and mentored junior team members on best practices for billing-related tasks.
- Maintained strong relationships with clients through regular communication and prompt issue resolution.
- Developed monthly reports on revenue generation, helping management identify areas for improvement.
- Ensured compliance with all relevant regulations, including industry-specific guidelines for accurate billing practices.
- Conducted periodic audits of billing data to identify inconsistencies or discrepancies requiring correction.
- Updated company policies regarding invoicing and collections as necessary to remain current with evolving business needs.
- Served as the primary point of contact for internal stakeholders seeking information on client account statuses or payment histories.
- Assisted in forecasting cash flow by analyzing historical data trends relating to payments received from clients.
- Contributed to improving overall financial health of the organization by effectively managing client accounts receivable balances due over time periods set forth by senior leadership team.
Centralized Revenue Representative
FCC Environmental
2021.01 - 2022.08
- Boosted revenue by identifying customer needs and recommending appropriate products and services.
- Increased sales through effective communication of product features and benefits to clients.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined billing processes for improved efficiency and reduced errors.
- Collaborated with team members to achieve departmental goals and maximize revenue generation.
- Developed strong relationships with clients, fostering loyalty and promoting repeat business.
- Analyzed customer data to identify opportunities for upselling and cross-selling products or services.
- Conducted regular audits to ensure accuracy in financial reporting and compliance with company policies.
- Provided exceptional service by patiently listening to customer concerns and offering solutions tailored to their needs.
- Trained new hires on company protocols, sales techniques, and product offerings, ensuring seamless integration into the team.
- Managed a portfolio of accounts, effectively balancing client retention efforts with new business development initiatives.
- Assisted in the development of annual budgets based on historical sales figures and projected growth rates, informing resource allocation decisions accordingly.
- Conducted regular competitor analyses to gain insights into emerging trends that could impact revenue generation efforts positively or negatively.
- Evaluated pricing structures periodically against competitors'' offerings ensuring competitiveness without sacrificing profitability.
- Reviewed established accounting systems and historical information to identify strengths and weaknesses of existing methods and controls.
Regulatory Analyst
Sheridan Production
2014.01 - 2020.01
- Improved regulatory compliance by conducting thorough research and analysis of federal, state, and local regulations.
- Provided guidance to business units for maintaining compliance with applicable laws and standards.
- Supported the development of company policies and procedures to ensure adherence to regulatory requirements.
- Assisted in risk assessment and mitigation efforts, identifying potential areas of noncompliance.
- Prepare and file complete accurate forms for drilling, completions and producing wells in a timely basis to the Railroad Commission.
- Coordinate with professional surveyor in obtaining plats for new drills and as-drilled wells.
- Attend weekly drill schedule meetings to address rig schedule changes.
- Electronically file H-10 Annual/Injection Monitoring Report to the Railroad Commission.
- Production Reporting/ File G-10/W-10 survey for all wells.
- Read daily drilling reports.
- Submit Form H-9’s and W-3A /W-3 for the Permian North, South, Central, and East Texas.
- Submit permits for the East Texas Oil/ Gas fields and required documents for recompletions
Document Control Specialist
Exxon Mobil Exploration
2010.06 - 2014.01
- Streamlined document control processes by implementing efficient organization and filing systems.
- Enhanced data accuracy by performing regular audits on documentation and records.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of relevant guidelines and procedures.
- Increased efficiency with the implementation of electronic document management systems for easy access and retrieval.
- Train staff on document management systems and best practices.
- Follow the document control process for receiving documents for supplier, routing to engineers for approval.
- Develop and maintain project files to ensure consistency is implemented.
- Responsible for creating maintenance files (electronic and hardcopy) with appropriate documentation for Ops.
Education
Associate of Science - Computer Science
Lone Star College System
Kingwood, TX12.2026
Skills
- Ergonomics Specialist
- Accounts receivable management
- Research and due diligence
- Records organization and review
- Billing systems and software
- Month-end closing procedures
- Customer Engagement
- Invoice Generation
- Claims Processing
- MS Office Suite (Excel, Outlook, Teams)
- RRC Site/GIS Mapping
- WellView and Production Explorer Experience
Timeline
Lead Billing Specialist
Equipment Transport
2022.08 - Current
Centralized Revenue Representative
FCC Environmental
2021.01 - 2022.08
Regulatory Analyst
Sheridan Production
2014.01 - 2020.01
Document Control Specialist
Exxon Mobil Exploration
2010.06 - 2014.01
Associate of Science - Computer Science
Lone Star College System
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