Summary
Overview
Work History
Education
Skills
Certification
Language
Extracurricular activities
Timeline
Generic

NATASHA DIAZ

Collegedale,TN

Summary

Diligent volunteer with a background in assisting medical staff and patients, supporting multiple departments to improve patient care and operational efficiency. Strong organizational and communication skills, experienced in administrative tasks, student support, and resource management. Maintains smooth operations and assists staff, adapting to dynamic environments for timely completion of duties. Experienced in supervision and engagement with children in activities, ensuring a safe environment and enhancing experiences. Known for reliability, adapting to fast-paced environments, with expertise in safety protocols. Skilled in providing exceptional customer service and administrative support, focusing on collaboration and adapting to changing needs for effective team dynamics.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Quick Print
08.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.

Summer Camp Counselor

Camp Kulaqua
05.2024 - 06.2024
  • Working with a team and independently to oversee care of children
  • Ensuring good time management and communication
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
  • Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
  • Administered first aid quickly to provide health and safety to campers.

Student Worker

Georgia-Cumberland Academy Admissions Office
08.2021 - 05.2024
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Maintain accurate filing and records.
  • Maintain confidentiality of information
  • Reach out to interested families via phone and email
  • Participate in local and off-campus recruiting events
  • Maintained tidy and organized environment to comply with cleanliness standards.

Student Worker

Georgia-Cumberland Academy Girl's Dormitory
10.2020 - 05.2024
  • Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
  • Managed the sign in/out of students
  • Assist visiting parents
  • Assist the Deans on various dorm tasks


Hospital Volunteer

AdventHealth
05.2022 - 08.2022
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Restocked medical supplies and consumables to prepare procedure rooms.
  • Reported patient requests, concerns, and other observations to staff.
  • Transported patients and helped with discharge procedures.

Student Worker

Georgia-Cumberland Academy Cafeteria
08.2020 - 05.2021
  • Assisted the Chef in preparation of meals.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.

Education

Bachelor of Health Science - Pre-Med

Southern Adventist University
Collegedale, TN
05-2028

College Prep High School Diploma -

Georgia-Cumberland Academy
Calhoun, GA
05-2024

Skills

  • Customer service
  • Attention to detail
  • Listening skills
  • Problem-solving skills
  • Cash handling
  • Sanitation practices

  • Patience and empathy
  • Teamwork and collaboration
  • Role modeling
  • Bilingual (Spanish)
  • Fast learner

Certification

  • First Aid/CPR Certified
  • Licensed Lifeguard - 2023-2025

Language

English
Spanish

Extracurricular activities

Pre-Med Club

  • Participated in physician guest lectures

Latin American Club

  • Celebrated cultural heritage through events, food fairs, and language nights.
  • Strengthened community bonds and promoted diversity

Intramural Sports

  • Competed in softball and soccer leagues to build teamwork and stay active
  • Balanced academics with physical wellness and time management

Timeline

Front Desk Receptionist

Quick Print
08.2024 - Current

Summer Camp Counselor

Camp Kulaqua
05.2024 - 06.2024

Hospital Volunteer

AdventHealth
05.2022 - 08.2022

Student Worker

Georgia-Cumberland Academy Admissions Office
08.2021 - 05.2024

Student Worker

Georgia-Cumberland Academy Girl's Dormitory
10.2020 - 05.2024

Student Worker

Georgia-Cumberland Academy Cafeteria
08.2020 - 05.2021

Bachelor of Health Science - Pre-Med

Southern Adventist University

College Prep High School Diploma -

Georgia-Cumberland Academy