NATASHA DUBOIS
Brooklyn,NY
Summary
Hardworking, goal directed individual looking for an organization that offers opportunity for advancement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Generalist
MedRite Urgent Care
New York, NEW YORK
08.2023 - 02.2024
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Created name badges, registered patients, handled administrative tasks, and provided directions.
Security Guard
Security Industry Specialists
New York, NY
06.2023 - 08.2023
- Assisted with searches of personnel, vehicles, packages.
- Identified potential security risks and recommended corrective actions.
- Monitored closed circuit television systems.
- Completed incident reports regarding violations of policies or procedures.
Housekeeper
Handy
New York, NY
07.2015 - 12.2015
- Vacuum carpets and rugs, sweep, scrub and mop floors
- Dust furniture, polish wood, clean glass, mirrored surfaces, and metal fixtures
- Empty and clean trash containers and dispose of trash in a sanitary manner
- Clean and sanitize toilets, tubs, showers and sinks
- Collect, clean and fold laundry
- Clean dishes, stove tops, ovens, and kitchen countertops
- Change linens and make beds
Front Desk Associate
Blink Fitness
Brooklyn, NY
02.2014 - 07.2015
- Open and close gym
- Deal with cash management; ensure all payments are processed and all money is stored in safe
- Ensure all machines are functional and cleaned properly
- Answer telephone inquiries
- Clean and disinfect all machines in the gym
- Clean and maintain women’s locker room/Bathroom
Seasonal Clerical Aide
NYC Dept of Parks & Recreation
Brooklyn, NY
09.2012 - 03.2013
- Prepare, distribute, and collect daily reports
- Answer telephones and direct calls to appropriate personnel
- Update and maintain office files and computer databases
- Maintain safe and sanitary conditions in the parks
- Perform general ground upkeep by painting, cleaning paths and benches
- Dispose of trash properly; assist park visitors by answering questions and giving directions
Education
High School Diploma -
Sheepshead Bay High School
Brooklyn, NYSkills
- Customer Service
- Communication Skills
- Multitasking
- Microsoft Office Suite Proficient
- Salesforce
- Organization Skills
- Performance Driven
- Flexible and Adaptable
- Time Management Skills
- Diligence
- Documentation skills
Certification
- 8- & 16-Hour Course Completion
- Fire Guard Certification
- Conflict Resolutions Training
- NYS Security license
- Customer Service Certificate by SUNY Attain Lab
- Fire Guard Preparatory Certificate
Timeline
Generalist
MedRite Urgent Care
08.2023 - 02.2024
Security Guard
Security Industry Specialists
06.2023 - 08.2023
Housekeeper
Handy
07.2015 - 12.2015
Front Desk Associate
Blink Fitness
02.2014 - 07.2015
Seasonal Clerical Aide
NYC Dept of Parks & Recreation
09.2012 - 03.2013
High School Diploma -
Sheepshead Bay High School