Responsible Fuel Manager comfortable handling multiple responsibilities and duties while providing outstanding customer service. Decisive individual offering 2 1/2-year background overseeing employees and handling sales transactions in gas stations. Expertise in office management, inventory management and cash handling. 12 Plus years in Customer Service.
Overview
14
14
years of professional experience
Work History
Fuel Manager
Petro Travel Center Of America
11.2014 - Current
Executed marketing and visual merchandising initiatives by organizing POS merchandise displays.
Collected money for gas, oil and cigarettes purchased by customers.
Adjusted fuel prices via dedicated control unit.
Payroll
WFS Schedule
Loss Prevention
Sap Retail
End of Month
Rgis twice Year
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Manage 20-30 Employee
Fax/Email/Copy
Western
Designed and suggested new display ideas to improve accessibility to merchandise.
Activated fuel pumps and filled fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
Conducted and performed inspections of gas station equipment to detect leaks and broken nozzles.
Counting cash register drawers and preparing bank deposits.
Managed operations of gas station by assisting customers with transactions, assisting trucks with fuel tank refills and cleaning spills.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established team priorities, maintained schedules and monitored performance.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Managed budgets and allocated resources to maximize productivity and profitability.
Cashier
Marathon
01.2013 - 11.2014
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Answered questions about store policies and addressed customer concerns.
Handled cash with high accuracy and took care to check bills for fraud.
Lifted up to 40 pounds at once and used forklift to move heavier loads
Restocked and organized merchandise in front lanes.
Housekeeper
North Florida Regional Hospital
04.2010 - 01.2013
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Verified cleanliness and organization of storage areas and carts.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Operated electronic backpack vacuums and floor sweepers.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Adhered to professional house cleaning checklist.
Dusted picture frames and wall hangings with cloth.
Environmental Services Housekeeper
Tacachale Center
02.2009 - 04.2011
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Changed bed linens and collected soiled linens for cleaning.
Washed Dishes
Ground trash around Home
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
Truck Service Advisor and Onsite Technician / Trainer at Travel Centers of America & PETROTruck Service Advisor and Onsite Technician / Trainer at Travel Centers of America & PETRO