Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natasha Edwards

Ridgefield Park,NJ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Legal Assistant/ Jr. Paralegal

Lynch Law Firm
03.2022 - 06.2023
  • Organized documents to manage paper and electronic filing systems of clients.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Worked alongside 6 attorneys, 2 partners, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Responded to client inquiries to provide accurate legal advice and offer assistance.
  • Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
  • Created spreadsheets to track client progress and document billable hours.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Interviewed clients to obtain information relevant to cases.
  • Conducted detailed client intakes and entered information into company database.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Entered referrals into appropriate system based on type of referral obtained.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.

Legal Assistant

Goldberg Segalla
06.2021 - 09.2021
  • Organized documents to manage paper and electronic filing systems of clients.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Worked alongside 5 attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Examined claims forms and other records to determine insurance coverage.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Maintained contact with claimants and attorneys to determine treatment status.

Intake Specialist

The People's Disability Advocates Of America
01.2021 - 06.2021
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Assessed clients' needs and determined eligibility for intake services.
  • Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
  • Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
  • Entered referrals into appropriate system based on type of referral obtained.
  • Enhanced office productivity by handling high volume of 60 callers per day.

Legal Assistant

Goldberg, Miller & Rubin
01.2020 - 09.2020
  • Organized documents to manage paper and electronic filing systems of clients.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Worked alongside 10 attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.

Legal Administrative Assistant

Hussain & Khan
06.2019 - 01.2020
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
  • Helped with intake of new clients and materials by setting up files and documenting important information.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Prepared drafts of forms, letters and agreements for legal staff use.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Answered constant flow of customer calls with minimal wait times.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Scheduled and made appointments for 5 attorneys

Inventory Assistant

Net-A-Porter
06.2018 - 10.2018
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Sorted and delivered materials to different work areas and staff.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.

Personal Assistant

Seastar Foods
01.2017 - 03.2017
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Served as point of contact between clients and managerial staff.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.

Front Desk Receptionist

Madrag
10.2016 - 12.2016
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Sorted and delivered mail and packages upon arrival to correct staff members and departments.

Customer Service Representative

Daman Associates
03.2015 - 03.2016
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Generated quotes and proposals for clients to match individual needs.
  • Generated leads through cold-calling, networking and other outreach methods.

Front Desk Agent

Bowler City
12.2015 - 01.2016
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected lane deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Trained new staff members in customer service techniques and lane operations.

Education

Some College (No Degree) - Criminal Justice/Psychology

Kean University
Union, NJ

Bachelor of Science - Criminal Justice

Berkeley College
Little Falls, NJ
2017

Skills

  • Case Management
  • Calendar Management
  • Customer Service
  • Task Prioritization
  • Adaptability
  • Legal administrative support
  • Adaptability
  • Active Listening
  • Proofreading

Languages

Spanish

Timeline

Legal Assistant/ Jr. Paralegal

Lynch Law Firm
03.2022 - 06.2023

Legal Assistant

Goldberg Segalla
06.2021 - 09.2021

Intake Specialist

The People's Disability Advocates Of America
01.2021 - 06.2021

Legal Assistant

Goldberg, Miller & Rubin
01.2020 - 09.2020

Legal Administrative Assistant

Hussain & Khan
06.2019 - 01.2020

Inventory Assistant

Net-A-Porter
06.2018 - 10.2018

Personal Assistant

Seastar Foods
01.2017 - 03.2017

Front Desk Receptionist

Madrag
10.2016 - 12.2016

Front Desk Agent

Bowler City
12.2015 - 01.2016

Customer Service Representative

Daman Associates
03.2015 - 03.2016

Some College (No Degree) - Criminal Justice/Psychology

Kean University

Bachelor of Science - Criminal Justice

Berkeley College

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Natasha Edwards