Natasha Edwards
Ridgefield Park,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Legal Assistant/ Jr. Paralegal
Lynch Law Firm
03.2022 - 06.2023
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside 6 attorneys, 2 partners, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Created spreadsheets to track client progress and document billable hours.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Interviewed clients to obtain information relevant to cases.
- Conducted detailed client intakes and entered information into company database.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Entered referrals into appropriate system based on type of referral obtained.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Legal Assistant
Goldberg Segalla
06.2021 - 09.2021
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Worked alongside 5 attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Maintained contact with claimants and attorneys to determine treatment status.
Intake Specialist
The People's Disability Advocates Of America
01.2021 - 06.2021
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Assessed clients' needs and determined eligibility for intake services.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Entered referrals into appropriate system based on type of referral obtained.
- Enhanced office productivity by handling high volume of 60 callers per day.
Legal Assistant
Goldberg, Miller & Rubin
01.2020 - 09.2020
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Worked alongside 10 attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Legal Administrative Assistant
Hussain & Khan
06.2019 - 01.2020
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Prepared drafts of forms, letters and agreements for legal staff use.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Answered constant flow of customer calls with minimal wait times.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Scheduled and made appointments for 5 attorneys
Inventory Assistant
Net-A-Porter
06.2018 - 10.2018
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Sorted and delivered materials to different work areas and staff.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Personal Assistant
Seastar Foods
01.2017 - 03.2017
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Served as point of contact between clients and managerial staff.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
Front Desk Receptionist
Madrag
10.2016 - 12.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
Customer Service Representative
Daman Associates
03.2015 - 03.2016
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Generated quotes and proposals for clients to match individual needs.
- Generated leads through cold-calling, networking and other outreach methods.
Front Desk Agent
Bowler City
12.2015 - 01.2016
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected lane deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Trained new staff members in customer service techniques and lane operations.
Education
Some College (No Degree) - Criminal Justice/Psychology
Kean University
Union, NJBachelor of Science - Criminal Justice
Berkeley College
Little Falls, NJ2017
Skills
- Case Management
- Calendar Management
- Customer Service
- Task Prioritization
- Adaptability
- Legal administrative support
- Adaptability
- Active Listening
- Proofreading
Languages
Spanish
Timeline
Legal Assistant/ Jr. Paralegal
Lynch Law Firm
03.2022 - 06.2023
Legal Assistant
Goldberg Segalla
06.2021 - 09.2021
Intake Specialist
The People's Disability Advocates Of America
01.2021 - 06.2021
Legal Assistant
Goldberg, Miller & Rubin
01.2020 - 09.2020
Legal Administrative Assistant
Hussain & Khan
06.2019 - 01.2020
Inventory Assistant
Net-A-Porter
06.2018 - 10.2018
Personal Assistant
Seastar Foods
01.2017 - 03.2017
Front Desk Receptionist
Madrag
10.2016 - 12.2016
Front Desk Agent
Bowler City
12.2015 - 01.2016
Customer Service Representative
Daman Associates
03.2015 - 03.2016
Some College (No Degree) - Criminal Justice/Psychology
Kean University
Bachelor of Science - Criminal Justice
Berkeley College