Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha English

415 Chestnut Drive Mountain City ,TN

Summary

Dynamic leader with proven expertise in retail operations and customer service honed at Dollar General. Excelled in driving sales growth and streamlining inventory control, achieving notable business objectives. Skilled in coaching and mentoring, adept at fostering a team-oriented environment. Demonstrated ability to exceed sales goals through innovative strategies and effective problem-solving.

Overview

10
10
years of professional experience

Work History

Retail Store Manager

Dollar General
03.2015 - Current
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained new store managers to maintain their own stores and teams.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Streamlined store operations by optimizing inventory management processes and procedures.
  • Oversaw day-to-day operations including staffing schedules, inventory control, merchandising displays, and customer relations.
  • Successfully managed multiple stores simultaneously during regional expansion efforts while maintaining high levels of performance across all locations.
  • Implemented loss prevention strategies, resulting in decreased instances of theft and shrinkage.
  • Provided cross-training opportunities for staff members to ensure seamless coverage during peak periods or absences.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

High School Diploma -

JOhnson County High School
Mountain City, TN
05-2008

Skills

  • Customer service
  • Strong multi-tasking
  • Retail operations
  • Problem-solving
  • Highly motivated
  • Decision-making skill
  • Stockroom management
  • Dependable and reliable
  • Friendly and outgoing
  • Sales growth
  • Inventory control
  • Store maintenance
  • Coaching and mentoring
  • Accurate money handling

Timeline

Retail Store Manager

Dollar General
03.2015 - Current

High School Diploma -

JOhnson County High School
Natasha English