Natasha Eve

Dedicated and detailed - oriented Case/Fraud Analyst Specialist with strong analytical skills and a proven ability to gather, evaluate and present complex information. Demonstrated expertise in conducting thorough investigations and providing data-driven insights. Looking to continue in this field or use transferable skills to transition into Data/Financial/Operation/HR Analyst or back to HR Administrator Field.

• Archer Systems, Austin, TX, 2022-01-01, Present, Case Analyst, Accurately Audit, evaluate and process over 150 settlements weekly for mass tort litigation., Perform monthly data reports of aging accounts to execute a resolution., Responsible for tracking and organizing claims in Legal Tracker to ensure invoices are up to date and reports are processed in a timely manner for over 12 mass tort cases., Worked closely with the Litigation attorney to guarantee claimants geographical information and lien data is accurate., Coordinated directly with Medicare/Medicaid to ensure timely payment of settlements are issued., Reconciled differences - On one of many accounts, I resolved a $144K dispute, resulting in a 2.5 Million dollar settlement award., Successfully processed and verified billing entries for attorneys, ensuring accuracy and compliance with client billing guidelines and legal industry standards.
• EBAY, Austin, TX, 2020-01-01, 2022-01-01, SR Fraud Specialist, Oversaw a team of 12 fraud specialists in which I approved timecards for., Wrote new code that allowed eBay to trace fraudulent IP addresses and block them from accessing the eBay system., Created fraud resolution SOPs, Managed a portfolio of hundreds of clients and high valued vendors consistently meeting and exceeding billing targets and deadlines., Assisted in the preparation of month-end and year-end financial reports, contributing to the overall financial health of the company., Caught over 1,200 fraudulent accounts within 3 months and prevented roughly 5,200 compromised accounts within the first year., Ensured confidentiality of sensitive data of registered clients.
• MBS Chiropractic, Killeen, TX, 2007-01-01, 2013-01-01, Office Manager, Outstanding Client Support, Excellent attention to detail and accuracy in reviewing invoices and time entries., Coordinated the monthly billing process, including the generation, distribution, and follow-up of invoices., Implemented an automated billing system, reducing billing errors by 15% and saving roughly 32 hours per month., Provided administrative support to the lead doctor, including organizing billing documents, maintaining client files, and assisting with expense reports., Managed a database of client billing information and updated records regularly to facilitate billing accuracy.

• Exceptional Customer Service
• Time management
• Organizational skills to meet billing deadlines consistently.
• Adaptable
• Expertise in claim coordination/Audit
• Collections
• Billing/Invocing
• Lien Resolution
• Excel, V-loopup/Pivot table
• Data: Tableau, Sage, Oracle
• ERP: Zoho, QuickBooks, Salesforce
• Legal Tracker
• E-File