Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natasha Finney

Spanish Fork,UT

Overview

18
18
years of professional experience
1
1
Certification

Work History

Culinary Manager

New Haven Residential Treatment Center
10.2019 - 07.2024
  • Cpr & first aid certified Manage
  • 5 cooks in two different locations
  • Cook for 25 students per day
  • Interview applicants
  • Order from distributor company
  • Manage budgets
  • Meal plan for events
  • Support students within mental health
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Implemented detailed recipe documentation procedures, ensuring consistency in taste and presentation across all dishes served.
  • Motivated team of Number employees to maintain high standards of food preparation and efficiency for Number hours per shift.
  • Maintained consistently high food safety standards by enforcing strict adherence to sanitation guidelines and conducting regular inspections of kitchen facilities.
  • Mentored junior chefs and kitchen staff, facilitating professional growth through training sessions on cooking techniques and presentation skills.
  • Reduced food waste and costs with careful menu planning, ingredient sourcing, and portion control.

Morning cook

Carrington Court Assisted Living
01.2016 - 09.2019
  • Cook breakfast lunch to over 130 residents
  • Put away distributing food order
  • Monitor servers
  • Prepared meals in accordance with customer dietary requests
  • Managed kitchen
  • Maintained a clean and organized workspace, adhering to strict health and safety guidelines.
  • Adapted quickly to changes in menu offerings or workflow as needed, maintaining consistent performance under pressure.
  • Ensured all morning meals met dietary restrictions of guests by working closely with servers and modifying recipes accordingly.

Cook manager

Sunridge Assisted Living and Memory Care
01.2014 - 12.2016
  • Cook manager
  • Manage 15+ crew
  • Customer service
  • Order from distributor
  • Manage budget
  • Cater holiday/company parties
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.
  • Collaborated with management team to develop new menu items.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.

Customer Service Representative/Fill Orders

Uptown Embroidery
03.2011 - 03.2014
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.

Customer Service Manager

City Market
06.2008 - 03.2011
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Followed through with client requests to resolve problems.
  • Defined clear targets and objectives and communicated to other team members.

Wendy’s

Assisted Manager
05.2006 - 06.2008
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

High school diploma -

Grand County High School
Moab, UT
05.2006

Skills

  • Customer service
  • Culinary Experience
  • Kitchen Management Experience
  • Event Planning
  • Catering
  • Restaurant Management
  • Memory Care
  • Food Preparation
  • Cooking
  • Home Care
  • Supervising Experience
  • Leadership
  • Care giver
  • Dementia Care
  • Banquet Experience
  • Profit & Loss
  • Food Production
  • Food Safety
  • Meal Preparation
  • Restaurant Experience

Certification

  • Food Handler, Indefinite
  • CPR & First Aid, 02/01/23 to 02/28/26

Timeline

Culinary Manager

New Haven Residential Treatment Center
10.2019 - 07.2024

Morning cook

Carrington Court Assisted Living
01.2016 - 09.2019

Cook manager

Sunridge Assisted Living and Memory Care
01.2014 - 12.2016

Customer Service Representative/Fill Orders

Uptown Embroidery
03.2011 - 03.2014

Customer Service Manager

City Market
06.2008 - 03.2011

Wendy’s

Assisted Manager
05.2006 - 06.2008

High school diploma -

Grand County High School

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