Natasha Forbes

Customer focused to help find their dream home, while ensuring a smooth sales process and customer experience. Work closely with customers throughout the contract time to answer their questions about our products and help them through the financing process and recommend the right solutions. Resolve customer complaints and ensure maximum client satisfaction. Completing accurate and timely contract paperwork. Prospecting to buyers and realtors daily to drive community traffic.

• Customer focused to help find and design their dream home, while ensuring a smooth sales process and customer experience. Continue working closely with customers throughout the build time to answer their questions about our products and recommend the right solutions, resolve customer complaints and ensure maximum client satisfaction. Completing accurate and timely contract paperwork. Prospecting to buyers and realtors daily to drive community traffic. I am a team captain and help with the new hiring training and checking in with fellow agents to see if I can support them with concerns or questions.

• Guiding and advising home buyers and sellers throughout the home process. Study property listings and get best comparable homes to determine competitive market prices. Meet clients at various properties to provide tours, information and answer questions. Negotiate terms of the contract between all parties. Communicate with builders, appraisers, home inspectors, lenders, title companies to process transaction smoothly. Responsible for setting up showings for clients, customers, and co-agents. Very detail oriented with paperwork and organizing files. Ensure all terms in the contracts are met with all parties. Attend all closings and make sure all terms are correct on settlement statements.

• Was responsible for greeting visitors, clients, prospects, contractors etc.. Would answer, screen, and transfer telephone calls. Assist broker and agents with contracts and MLS listing inputs, photos and editing. Put together files for openings and closings. Would handle and track earnest monies for transactions. Assist broker with staff meeting layouts, training of new agents, team building activities, excel spreadsheets, market data, and any other projects. Responsible for inventory control of office supplies- copy paper, real estate signs, key boxes, beverages, and snacks.