Natasha Ford
Hyattsville,MD
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Administrative Assistant
BDO Usa
02.2024 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Administrative Assistant
Yount, Hyde & Barbour
01.2023 - 10.2023
- Updated spreadsheets and databases to track, analyze, and report on performance data
- Offered technical support and troubleshot issues to enhance office productivity
- Analyzed financial records to verify accuracy of tax returns
- Assembled tax returns and extensions for organizations and entities
- Analyzed financial documents to accurately reflect client information on tax returns
- Prepared wide array of returns such as corporate, fiduciary, gift, individual, and private foundation returns
- Maintained compliance by adhering to current tax laws and regulations
- Maintained complete records of client tax returns and supporting documentation in secured areas
- Liaised with accountants to confirm accuracy of client tax returns.
Freelance Captioner
REV Closed Captions
06.2022 - 12.2022
- Reviewed files for accuracy, synchronization of captions with audio and screen placement to meet FCC guidelines for closed captioning.
- Researched topics related to transcribed content to correctly transcribe specialized terminology and proper names.
- Managed deadlines to complete projects on schedule and establish high standard for turn-around times.
- Conformed to detailed in-house style manual as well as specialized guidelines applying only to specific projects.
Administrative Assistant Receptionist
Amazon Grove
05.2021 - 01.2022
- Scheduled clients and managed Practitioner's schedule Amazon Grove continued
- Cleaned and reset treatment rooms per COVID-19 Safety protocols
- Collected payments from clients
- Washed laundry to maintain clean supplies for Practitioner to use during treatments
- Sent reminders to clients about appointments as well as past due payments.
- Restocked supplies to maintain adequate stock levels.
Operations Administrative Assistant
Freed Bodyworks
08.2020 - 01.2022
- Welcomed office visitors warmly and notified staff to arrivals of scheduled appointments
- Updated spreadsheets and databases to track, analyze and report on team performance as well as credit card sales data
- Identified and recommended changes to existing processes such as recording of client's vaccination status to improve accuracy, efficiency, and quality service
- Performed general office duties, including answering multi-line phone system, cleaning common spaces, delivering messages to staff, and greeting visitors
- Handled client correspondence and tracked records to foster office efficiency
- Executed record filing system to improve document organization and management
- Worked with management to develop and maintain set COVID-19 safety protocols according to CDC guidelines as well as DC mask mandates.
Education
B.A. - Classical Vocal Performance
Howard University
Washington, DCSkills
- Payment Processing
- Microsoft Office
- Sensitive Document Handling
- Typing speed of 49 wpm
- Administrative Support
- Data Entry
- Electronic Filing Software
- Microsoft Outlook
- Adobe Acrobat
- Remote Conferencing via Zoom
- Google Docs
- Verbal and Written Communication
Quote
All progress takes place outside the comfort zone.
Michael John Bobak
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- American Society of Administrative Professionals
Timeline
Administrative Assistant
BDO Usa
02.2024 - Current
Administrative Assistant
Yount, Hyde & Barbour
01.2023 - 10.2023
Freelance Captioner
REV Closed Captions
06.2022 - 12.2022
Administrative Assistant Receptionist
Amazon Grove
05.2021 - 01.2022
Operations Administrative Assistant
Freed Bodyworks
08.2020 - 01.2022
B.A. - Classical Vocal Performance
Howard University
Hobbies
My hobbies include songwriting, singing, voice acting, and watching movies.
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