Natasha Foster

• Oversee the management of multiple home loans-Supervise team of other Mortgage Loan originators while overseeing various aspects of the loan process-Negotiate terms of residential mortgage loans-Prepare Loan Estimates (LE) & Closing Disclosures (CD) to review with borrowers-Support borrowers with loan application process

• Monitor loans to ensure the timely movement and accuracy upon closing of approved loans-Originate and process multiple types of home loans i.e
• New purchase, refinance, home equity lines of credit,and government sponsored loans
• Exceeded company goal meeting above monthly quota of eight loans per month

• Manage window sales team-Complete home improvement contracts and collected deposits-Set up and attend prospective client appointments in-order to sell product-Create new business opportunities for fellow co-workers and trainees by providing new client leads
• Maintained an 85% close ratio after only 1 month of employment

• Sell television spots and provided digital solutions to medium sized businesses and large corporations-Draft and prepare service contracts for new orders, and forwarded orders for processing-Organize and maintain customer records, using automated system-Negotiate prices and terms of sale for service agreements-Maintain relationships with clients by constantly analyzing their needs and personally tailoring products andservices-Explain and educate clients about product features-Create training materials for new and existing employees-Advertise and reach out to gain potential customers to help grow company-Create digital solutions to help clients build and print products i.e
• Business cards, posters, etc
• Ensure proper currency and regulation for multimedia broadcasting and products-Plan and coordinate quarterly conferences and staff meetings to discuss goals-Act as a mentor and confidant to fellow staff with the goal of boosting morale
• Personal efforts increased company growth in assets by 30%.

• Serve as area manager for company that handles human resources issues for over 7,000 small businesses-Create solutions for financial issues i.e
• Payroll, budgeting, and time keeping-Manage and troubleshoot issues related to payroll and timekeeping systems, ACA Compliance methods andpersonal business budgets-Acquire information about various business needs and models-Develop and evaluate new policies for client businesses-Assist clients with processing ofbenefitsfortheiremployeesto includeFMLA,HealthSavingsAccount-HSA, and Flexible
• Spending Accounts-FSA-Educate customers about different benefits and costs-Provide technical assistance and support to fellow management in a variety of matters relating to planningactivities-Effectively communicate with team members to ensure accuracy-Plan weekly staff meetings to ensure proper protocol is being followed

• Developed and implemented comprehensive case management plans to address client needs and goals.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Develop activities that promote community while adhering to the individuals plan and groups planning schedule
• Facilitate individuals self esteem through positive interactions and building a relationship of trust
• Complete progress notes, daily logs,timesheets in an accurate and timely manner
• Inform Management staff and other interdisciplinary team members on behavioral and programmatic issues that occur
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liaison with federal/local Court Supervision Officers, Social Service agencies, staff, community contact with residents, families, judges and probation officers

Record keeping and report-writing

Assist residents with obtaining identification upon arrival

Hold investigations on violations of bureau and Hope Village rules

Complete progress notes , daily logs, timesheets, individual planning activities and other documentation thoroughly, accurately and in a timely manner

Maintain familiarity with local services (within and outside the agency) that might serve as resources and identify those client t needs which require referrals , including but not limited to: health care , mental care, educational services, alcohol and drug abuse treatment and education, sexual education and AIDS prevention

Conducted substance abuse, finance management and life skills trainings

• Market products and services for company using multiple digital and physical platforms-Observe, research, and develop solutions for prospective and current customers-Use past customer sales representative skills to assist and support fellow staff with sales-Create educational and training tools and videos for new and current employees-Help company locate opportunities to gain new clientele-Create correspondence i.e
• Reports, memorandums, agendas, schedules, and database spreadsheets
• Exceeded company-wide goal in product sales revenue in one quarter gaining $10,000+in revenue for company
• Soldtwelvewebsites containing SEM/SEO campaigns attached which garnered a revenue of $20,000
• Received company award for being atop performer in digital sales and creating a company training video
• Natasha Foster