Natasha Garcia

• Utilized problem-solving skills to troubleshoot and resolve customer inquiries.
• Resolved complex technical issues in a timely manner while maintaining excellent customer relations.
• Evaluated existing warranties offered by the company, making suggestions for changes as needed.
• Utilized strong communication skills when interacting with customers over the phone or via email correspondence.
• Provided accurate estimates on repair costs based on customers' description of their issue.

Accounting Assistant

• Prepared invoices for billing clients.
• Provided administrative support to the finance department as needed.
• Processed payments for builders and customers depending on their type of payment.
• Developed and maintained detailed financial records, including accounts payable and receivable, payroll, invoicing and bank reconciliations. mailed.

• Respond Promptly to urgent calls for assistance and maintained composure under pressure
• Utilized problem solving skills to resolve difficult situations quickly and efficiently.
• Answered incoming calls and provided customer service in a professional manner.
• Evaluated caller requests for service and determined the appropriate level of response required.

• Greeted customers warmly and offered assistance.
• Helped customers find and select products.
• Kept work area clean, organized and free of clutter at all times.
• Performed cleaning tasks, keeping store neat and organized.
• Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
• Tagged new merchandise for sale and updated signs.
• Assisted with training and mentoring new team members.
• Helped in different departments.