NATASHA GARCIA
Houston Metro Area
Summary
Operations and analytics professional skilled in analyzing performance data and driving process improvement. Successfully developed instructional resources that improved operational efficiency, while managing multiple projects and collaborating with diverse stakeholders to achieve strategic educational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Middle School Math Teacher
Pearland Independent School District
01.2011 - Current
- Analyze performance data for 150+ students annually to identify trends, measure outcomes, and support data-driven decision making.
- Develop and maintain standardized instructional resources and process documentation for the 8th Grade Mathematics Department, improving consistency and operational efficiency.
- Lead the design, implementation, and continuous improvement of department-wide instructional materials utilized across multiple stakeholders.
- Create reporting tools and performance-tracking systems using Excel to monitor outcomes, evaluate effectiveness, and support strategic planning.
- Apply root cause analysis techniques to identify performance gaps and implement targeted improvement strategies.
- Manage multiple concurrent projects, timelines, and priorities while consistently meeting organizational objectives.
- Collaborate with administrators, teachers, parents, and students to communicate findings, resolve issues, and achieve performance goals.
- Coordinate department and campus events by managing logistics, communications, stakeholder expectations, and resource planning.
Assistant Operations Manager
24 Hour Fitness
01.2005 - 01.2007
- Prepared daily operational reports and monitored business performance metrics to support management decision making.
- Managed daily cash reconciliation and bank deposits, ensuring accurate accounting of revenue and compliance with company financial procedures.
- Verified cash receipts, balanced transactions, and maintained accurate financial records with a high degree of accuracy and attention to detail.
- Collaborated with management and staff to improve operational efficiency, resolve service issues, and enhance customer satisfaction.
- Assisted with scheduling, resource allocation, workflow coordination, and day-to-day operational support.
- Supported daily business operations including staffing coordination, customer service, facility management, and operational administration.
Education
Master of Business Administration -
Lamar University
12-2025
Master of Science - Management Information Systems
Lamar University
12-2025
Bachelor of Science - Education
University of Houston
12-2010
Skills
- Data analysis and KPI tracking
- Performance metrics and reporting
- Root cause and process improvement
- Continuous improvement strategies
- Business and operations analysis
- Stakeholder management and project coordination
- Cross-functional collaboration
- Excel, SQL, and Tableau proficiency
- Microsoft Office Suite knowledge
- SAP and Microsoft Access expertise
- Forecasting and operational excellence
Certification
Oracle Database Programming with SQL Certification
Timeline
Middle School Math Teacher
Pearland Independent School District
01.2011 - Current
Assistant Operations Manager
24 Hour Fitness
01.2005 - 01.2007
Master of Business Administration -
Lamar University
Master of Science - Management Information Systems
Lamar University
Bachelor of Science - Education
University of Houston