NATASHA GILSON
Richmond,VA
Summary
As a Human Resources Generalist with four years of experience, I have honed my skills in recruiting, HRIS management, benefits administration, compliance, payroll, employee engagement and more. I am passionate about creating a positive employee experience. I possess a comprehensive understanding of HR functions and I have demonstrated my ability to drive organizational success. Throughout my career, I have collaborated with cross functional teams to develop and implement HR strategies that align with business objectives while ensuring compliance with all applicable regulations and standards.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
HUMAN RESOURCES GENERALIST
InCharge Energy
04.2022 - 05.2023
- Instrumental in ensuring continued growth and development of Richmond office and company warehouse and production facility.
- Structured and implemented programs and policies in areas of safety, training, staffing, employee relations.
- Updated employee manual covering company policies, disciplinary procedures, code of conduct, FMLA policy and benefits information.
- Introduced company's first formal performance review program, creating flexible and well-received tool that was utilized company wide.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Facilitated criminal background check process for new hires.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
HUMAN RESOURCES COORDINATOR
Cabela's
09.2020 - 12.2021
- Responsible for a variety of Human Resources functions with emphasis in Recruiting, Training and Performance Management, Data Analysis and Project Management
- Created various human resources and financial reports to track key performance indicators increasing productivity and employee morale
- Processed weekly payroll utilizing ADP and Kronos resulting in on- time accurate processing.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Conducted new employee onboarding and provided ongoing orientation training.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
HUMAN RESOURCES ASSISTANT
Lowe's Home Improvement
05.2019 - 09.2020
- Processed all new hire, benefits, leave, payroll, termination paperwork ensuring 100% compliance with laws and various laws and regulatory mandates
- Led successful recruitment drives increasing staff roster by 30%
- Managed weekly staffing scheduling to optimize departmental staffing budgets by implementing new payroll solutions cutting payroll spending by 15%.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
ENROLLMENT CONSULTANT
K12
07.2018 - 10.2018
- Managed and directed applicants through the K-12 online school's pipeline, ensuring enrollment and retention
- Analyzed prospective students' qualifications to ensure compliance with school guidelines, admission criteria and state requirements.
- Understood and thoroughly explained services provided to customers and potential customers.
SALES ASSOCIATE
Pottery Barn
01.2018 - 07.2018
- Drove sales through creating exceptional customer experiences by greeting customers, creating displays, accurately responding to inquiries and maintaining a clean, safe environment
- Surpassed established sale goals.
ADMINISTRATIVE ASSISTANT
Department of Defense
01.2016 - 10.2016
- Performed full range administrative support duties for two senior level executives
- Managed the indexing of investigation files for site relocation according to federal regulations.
CHILDCARE PROVIDER
09.2009 - 08.2014
- Provided private childcare for children from infancy to nine years old
- Maintained a steady clientele
- Reported milestones, disciplinary issues and health issues to health professionals and parents.
Education
BACHELOR OF ARTS - English
Athens State University
Athens, AL 09.2020 - 12.2024
Skills
- Human Resource Information Systems (HRIS)
- Compliance
- Employee Relations
- Payroll/ Benefits Administration
- Full Life Cycle Recruiting
- Applicant Tracking Systems (ATS)
- FMLA/ ADA/ DEI/ WC
- Technical Writing (Job descriptions/ SOPs/Employee Handbook)
- Records Management
- New Employee Orientation
- Manager Coaching and Training
- Performance Management
- Risk Management
- Human Resources Department Startup
- Systems Development
Timeline
HUMAN RESOURCES GENERALIST
InCharge Energy
04.2022 - 05.2023
BACHELOR OF ARTS - English
Athens State University
09.2020 - 12.2024
HUMAN RESOURCES COORDINATOR
Cabela's
09.2020 - 12.2021
HUMAN RESOURCES ASSISTANT
Lowe's Home Improvement
05.2019 - 09.2020
ENROLLMENT CONSULTANT
K12
07.2018 - 10.2018
SALES ASSOCIATE
Pottery Barn
01.2018 - 07.2018
ADMINISTRATIVE ASSISTANT
Department of Defense
01.2016 - 10.2016
CHILDCARE PROVIDER
09.2009 - 08.2014
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