Natasha Gomez
Springfield,MA
Summary
I have worked in retail for most of my working years. I enjoy getting to meet new people everyday, I love being able to assist customers and make sure they feel welcome and safe to shop. I always prioritized my job and assisting my coworkers when needed, and will take a leader role and be as fair as possible when I need to stand for the team.
Overview
3
3
years of professional experience
Work History
Associate
Walmart
11.2021 - 03.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Associate
Dollar General
05.2021 - 11.2021
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked varied hours to meet seasonal and business needs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Roger L. Putnam Vocational Technical Academy
Springfield, MA06.2021
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Customer interaction
- Cash Handling
- Customer Engagement
- Flexible Schedule
- Client Engagement
- Courteous and Professional
- Decision-Making
- Leadership Qualities
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Associate
Walmart
11.2021 - 03.2024
Associate
Dollar General
05.2021 - 11.2021
High School Diploma -
Roger L. Putnam Vocational Technical Academy
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