Open To Work
Hi, I’m
Natasha Grimaldo Leiva
Austin
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
10
years of professional experience
2024
years of post-secondary education
Work History
Central Market HEBAustin
Front service
01.2023 - Current
Job overview
- Greet customers in a friendly manner
- Handle customers cash & checks
- Make sure the area is clean and free of distractions
- Give hospitality in whatever the customers’ needs were
- Give recommendations on items in the store
- Work with team members each day on sales
- Notify managers of any changes made in store or stuff noticed that causes issues
- Help customers check out in a timely manner
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Own BusinessAustin
Cleaning Assistant
01.2016 - Current
Job overview
- Maintained cleanliness of residential and commercial spaces using effective cleaning techniques.
- Organized cleaning supplies and equipment for efficient access and use.
- Performed deep cleaning tasks to ensure thorough sanitation of surfaces.
- Assisted clients with specific cleaning requests to meet their needs.
- Developed and implemented cleaning schedules for consistent upkeep of properties.
- Trained new staff on proper cleaning procedures and safety protocols.
- Communicated effectively with clients to address concerns and preferences.
- Monitored inventory levels of cleaning products for timely replenishment.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
- Emptied trash cans and disposed of waste materials properly.
- Efficiently managed time between multiple tasks throughout the day.
- Stocked supplies such as soap, toilet paper and paper towels.
- Maintained cleaning equipment in good working condition.
- Followed all health codes and regulations regarding the use of chemicals.
- Responded promptly to requests from customers or staff members.
- Dusted furniture and fixtures in assigned areas.
- Removed stains from fabrics when requested by management.
Private HomeAustin
Private Nanny
08.2023 - 08.2024
Job overview
- Organized daily activities and schedules for children in private household.
- Supervised children during playtime, ensuring safety and engagement.
- Prepared nutritious meals and snacks catering to children's dietary needs.
- Fulfill household duties as needed
- Maintained a clean and safe environment within the home for children.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Prepared meals according to dietary needs of the family's children.
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Assisted with homework, tutoring and school projects as needed.
- Helped children discover enrichment activities to inspire imagination and creativity.
- Provided positive reinforcement through rewards systems for good behavior.
Chili'sAustin
Host
04.2022 - 12.2022
Job overview
- Welcomed guests and managed seating arrangements for optimal flow.
- Provided menus and answered questions about food and drink options.
- Collaborated with staff to ensure timely service during peak hours.
- Handled reservation systems to manage guest bookings efficiently.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Contributed to team efforts by accomplishing related tasks as needed.
Education
Northeast Early College High School Austin, Texas
Austin Community CollegeAustin, TX
Some College (No Degree) from Dental Hygiene
Austin Community CollegeAustin, TX
Some College (No Degree) from Early Childhood Care And Education
Skills
- Fast learner
- Reliable
- Team worker
- Customer service
- Activity organization
- Safety protocols
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Conflict resolution
- Client relationship management
- Scheduling and planning
- Quality assurance
- Task prioritization
- Problem resolution
- Relationship building
- Microsoft office
- Organization
- Flexible and adaptable
- Multitasking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Korean
Limited
Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeLocation Preference
On-SiteSalary Range
$20/hr - $1000/hrTimeline
Private Nanny
Private Home
08.2023 - 08.2024
Front service
Central Market HEB
01.2023 - Current
Host
Chili's
04.2022 - 12.2022
Cleaning Assistant
Own Business
01.2016 - Current
Northeast Early College High School
05.2023
Austin Community College
Some College (No Degree) from Dental Hygiene
Austin Community College
Some College (No Degree) from Early Childhood Care And Education