April Ormond
Forest,MS
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Delivery Driver Manager
Kwest Incorporated
10.2018 - Current
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Managed daily operations for a team of delivery drivers, ensuring timely deliveries and customer satisfaction.
- Reduced fuel costs by implementing eco-friendly driving techniques and route planning strategies.
- Increased driver retention by fostering a supportive work environment and providing ongoing training opportunities.
- Handled customer complaints professionally, resolving issues promptly and maintaining positive client relationships.
- Recruited hired, and trained new drivers to ensure proper staffing levels were maintained at all times.
- Utilized GPS technology to track driver progress, adjusting routes as needed to optimize delivery times.
- Consistently met or exceeded shipment deadlines through effective time management and prioritization skills.
- Addressed maintenance needs proactively by scheduling routine servicing appointments for company vehicles, reducing unexpected downtime due to mechanical problems.
Quality Assurance Technician
Koch Foods
07.2015 - 10.2018
- Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
- Enhanced production efficiency by streamlining quality assurance processes and implementing best practices.
- Reduced customer complaints with proactive identification of potential issues during routine testing procedures.
- Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance.
- Enhanced product quality by conducting routine inspections and implementing corrective actions.
- Ensured compliance with food regulations by maintaining accurate documentation and records of quality assurance activities.
- Maintained a clean and organized work environment in accordance with company policies and regulatory requirements, promoting a culture of safety.
- Monitored industry trends in food safety regulations, making necessary adjustments to internal processes as needed to maintain compliance.
- Kept eye on quality assurance information to review compliance against specifications and company standards.
- Monitored and controlled temperature of products.
Site Supervisor
Champion National Security
11.2012 - 04.2015
- Improved construction project efficiency by effectively managing resources and overseeing site operations.
- Achieved timely completion of projects by coordinating with contractors and ensuring adherence to schedules.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Reduced costs for the company through effective budget management and vendor negotiations.
- Enhanced site security by implementing surveillance systems and conducting regular patrols.
- Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Assisted human resources with background checks on potential hires to maintain a secure workforce.
- Wrote and submitted daily reports on security team operations.
- Managed team schedules to provide effective security coverage for building needs.
- Removed unauthorized persons from facility grounds.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
Security Guard
DSI
03.2004 - 09.2012
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced security measures by conducting thorough patrols and identifying potential risks.
- Assisted in maintaining a safe environment for employees and visitors through diligent monitoring of surveillance systems.
- Maintained strong communication with team members, enabling efficient coordination during high-pressure situations.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Associate of Applied Science - Computer And Information Sciences
East Central Community College
Decatur, MS05.2003
High School Diploma -
Forest High School
Forest, MS05.2000
Skills
- Vehicle Maintenance
- Delivery Tracking
- Fleet Management
- Load Planning
- Mileage Tracking
- Equipment Operation
- DOT Compliance
- Commercial driving
- Cargo Handling
- Valid Driver's License
- Quality Assurance
- Production Line Observation
Certification
- CPDW - Certified Professional in Distribution and Warehousing
Timeline
Delivery Driver Manager
Kwest Incorporated
10.2018 - Current
Quality Assurance Technician
Koch Foods
07.2015 - 10.2018
Site Supervisor
Champion National Security
11.2012 - 04.2015
Security Guard
DSI
03.2004 - 09.2012
Associate of Applied Science - Computer And Information Sciences
East Central Community College
High School Diploma -
Forest High School
- CPDW - Certified Professional in Distribution and Warehousing
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