Natasha Hair
Spring Branch,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hands-on professional with capabilities in customer relations and adapting to new routines. Recognized for dynamic work ethic and team player attitude.
Overview
17
17
years of professional experience
Work History
Post Closing Team Lead
Paramount Residential Mortgage Group
04.2022 - Current
- Complete post-closing quality control evaluations of originated mortgage loans.
- Check accuracy and completeness of all paperwork.
- Prepar and review buyer, seller, HUD and other transaction documents.
- Research and update industry knowledge on changing legislation and regulations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Monitor pipelines to track and log status of loans.
- Develope and maintaine relationships with customers, lenders and other third parties.
- Improved closing efficiency by streamlining processes and implementing best practices.
Export Administrator/Distributor Specialist
Teledyne Battery Products
12.2012 - 10.2014
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Created lasting relationships with customers both domestically and internationally.
- Processed incoming orders.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
- Stayed on top of shipment locations and current status to update offices and customers.
Office Administrator
BP Sales Inc
06.2010 - 12.2012
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Reconciled account files and produced monthly reports to keep the owner informed about office operations.
- Maintained open communication with customers to foster positive relations and provide updates on deliveries and timing issues.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Established QuickBooks accounting system to reflect accurate financial records.
Financial Aid Office Assistant
Riverside Community College
08.2008 - 06.2010
- Guided students through financial aid processes, including completing necessary forms, filing, documentation, preparing reports and updating account records.
- Assisted with review and verification of financial aid applications for existing and incoming students.
- Followed up with students and families on missing or deficient application information and discussed status of applications.
- Reviewed, verified and assessed applications and supporting documents in accordance with established guidelines to determine financial aid eligibility.
Education
High School Diploma -
Arlington HIgh School
Riverside, CA06.2006
Associate of Arts - General Studies
Riverside Community College
Riverside, CA09.2008
Bachelor of Arts - Business Administration
California Baptist University
Riverside, CA12.2010
Skills
- Current Loan officer license
- Post closing/pipeline management
- MS Office
- Meeting coordination
- Team Lead Experience
- Financial Services Support
- Administrative support
- Time management
- Typing 60 words per minute
- Multitasking
- 10-Key
- Product and service sales
- Excellent work ethic
- Interpersonal Communication
Timeline
Post Closing Team Lead
Paramount Residential Mortgage Group
04.2022 - Current
Export Administrator/Distributor Specialist
Teledyne Battery Products
12.2012 - 10.2014
Office Administrator
BP Sales Inc
06.2010 - 12.2012
Financial Aid Office Assistant
Riverside Community College
08.2008 - 06.2010
High School Diploma -
Arlington HIgh School
Associate of Arts - General Studies
Riverside Community College
Bachelor of Arts - Business Administration
California Baptist University