Natasha Hall
Bronx,New York
Overview
15
15
years of professional experience
1
1
Certification
Work History
Case Manager
Center For Urban Community Services Cucs
New York, NY
09.2023 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Counseled clients on available resources within the community that could help meet their needs.
- Organized group activities to provide socialization opportunities for clients.
- Provided referrals to appropriate health care providers or other community resources.
- Monitored client progress through regular follow-up contacts.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Educated clients about mental health conditions, medications and self-care techniques.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Case Planner
Clear Point Staffing
New York, New York
03.2023 - 08.2023
- Assigned to work site at Good Shepherd Services at East 17th Street female group home.
- provide case management services, including individual and group counseling to the children of residents.
- Provide residents of approximately eighteen residents as well as providing follow-up after care services on an as needed basis.
- Provide crisis intervention to residents and parents, diffusing potential crisis situations and taking appreciate action in resolving conflict.
- Provide advocacy and referral to assist residents' complex needs in securing entitlements, shelter, legal assistance, medical and other emergency needs, as well as referrals for on-going follow-up needs.
- Responsible for assisting residents develop healthy and approciate recreational and social skills, budget management, etc.
- Work with residents to developed and implement individualized service plans and goals based upon the specific service needs.
- Responsible for collaborating with Educational/Vocational program staff and staff various training programs in which the residents participate.
- Work closely with the family Case Managers in ensuring the residents' needs are met within context of parent's service plan.
- Regularly communicate with interdisciplinary team on a matter concerning resident's residents' development and independent living skills programming.
- Participate in supervision, team meetings, case and service plan reviews and suggested training.
- Responsible for documenting all progress notes, treatment planning, assessments, workshop attendance and additional information as needed into the database.
Child Protective Specialist
ACS Services
Bronx , NY
08.2022 - 02.2023
- Collaborated with school personnel to monitor academic performance of students involved in CPS cases.
- Conducted initial investigations of reported child abuse and neglect cases, gathering information from interviews with parents, children, teachers and other sources.
- Facilitated referrals for medical treatment, mental health counseling and other social services.
- Developed case plans that addressed the needs of the family while ensuring the safety and well-being of children.
- Monitored compliance with court orders related to child protective matters.
- Collaborated with community partners such as law enforcement agencies, schools, healthcare providers and social service organizations to ensure optimal outcomes for clients.
- Counseled biological parents regarding parenting skills, substance abuse issues and other risk factors associated with child maltreatment.
- Advised foster parents on appropriate methods of discipline and provided support during difficult times.
- Attended court hearings related to child welfare cases as a representative for the agency.
- Responded promptly to emergency situations involving potential abuse or neglect.
- Conducted home visits, completed inspections and interviewed family members and witnesses.
- Answered and investigated reports of abuse or neglect.
- Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
Case Manager
Praxis Housing Initiatives
New York, New York
06.2022 - 08.2022
- Provide families support and guidance in achieving their long term and short term goals in obtaining housing.
- Maintain weekly face-to-face with clients while building a trusted relationship.
- Maintain caseload, case records and individuals services Plan for clients on case lead on a daily basis.
- Provide referrals to medica, mental health, substance abuse and/or other services.
- Manage crisis within the residence and intervene appropriately to minimize risk of potential harm to residents, staff and damage to property.
- Notified appropriate supervisor and or program director of clients' matters within the facility.
- Escort clients to housing tour and or appointments on an as-needed basis.
- Participate in staff meetings as necessarily.
- Attend all required trainings.
- Conduct follow-up with clients post-residence to provide support during transitional phase.
- Perform other duties as required by supervisor.
Case Manager
Tri County Care
New York, New York
02.2018 - 05.2022
- Provide services for individuals with Special needs who are struggling with Mental Health, Substance Abuse, Developmental Disability, homelessness, HIV and LGBT.
- Completing intake packet for new enrollees in order to obtain OPWDD services before being assigned to a Care Manager
- Review and upload documentations of new enrollees in order for service(s) to take place
- Conduct home/field visits base on needs while maintaining contact with both individuals and caregivers within the agency standards
- Escort and referred individuals and caregivers to SSI, Food Stamp, Medical, Psychosocial and psychological appointments
- Leading both the individuals and caregivers with the access to wavier Medicaid services (Behavioral, Medical, HCBS, etc.) is maintain
- Provide linkages to outside resources and serve as a liaison with community agencies
- Provide integrity and commitment when serving people with I/DD and their families
- Complete and submit all require documentation on a timely matter as required by Tri County Care/OPWDD standards
- Maintain accurate, complete and current files on all individuals on caseload
- Ensure required training hours are complete
- Have leadership role while providing support, guidance and motivation to other Care Mangers at Tri County Care
- Use Health Information Technology to facilitate collaboration among all providers
- Proficient in Medisked and CORE software
- Proficient with I AM Assessment and PATH Assessments to take place before Life Plans can be created
- Complete and upload QA assignment in a timely matter
- Manage other duties as assigned.
Full-Time Care Manager
Help on the Way, Inc.
07.2018 - 03.2019
- Conduct home/field visits while maintaining contact with both individuals and caregivers within the agency standards
- Escort and referred individuals and caregivers to SSI, Food Stamp, Medical, Psychosocial and psychological appointments
- Leading both the individuals and caregivers with the access to wavier Medicaid services (Behavioral, Medical, HCBS, etc.) is maintain
- Provide linkages to outside resources and serve as a liaison with community agencies
- Provide integrity and commitment when serving people with I/DD and their families
- Complete and submit all require documentation on a timely matter as required by Advance Care Alliance/OPWDD standards
- Maintain accurate, complete and current files on all individuals on caseload
- Ensure required training hours are complete
- Use Health Information Technology to facilitate collaboration among all providers
- Proficient in Medisked
- Proficient in I AM Assessment
- Participate in QA projects.
Full-Time Medicaid Service Coordinator
Help on the Way, Inc.
Bronx, New York
05.2017 - 07.2018
- Provide direct services to individuals with developmental disabilities who are approved for services based on Medicaid Service Coordinator Manual and OPWDD
- Maintain monthly contact with all forty individuals, caregivers and service providers to ensure services are met
- Prepare monthly case notes as required by OPWDD regulation
- Travel through various boroughs
- Conduct regular ISP and Semi-annual meetings on a timely basis to meet the deadline of completing the documents to avoid being out of compliance
- Provide the ability to meet deadlines, various projects both independently as well as a team member
- Accompany individuals and caregivers to local social services agencies to assist maintaining benefits
- Keep records up to date including Medicaid Service Coordinator Agreement, Level of Care Eligibility Determination (LOC), medical reports and evaluations.
Per-Diem Wavier Service Provider (Level 1/ Day Hab/PV)
Center for Human Development and family Services Inc.
New York, New York
04.2014 - 05.2017
- Provide numerous services including Skill Building, Planned Respite, Family Caregivers Support, Day Habilitation, and Prevocational in the child's home or in the community
- Develop Detailed Service Plan goals and work on these goals with each child
- Communicate with the caregivers and the Health Care Integrator on the child's progress with their goals
- Attend staff and team meetings for each child
- Provide progress reports and complete Summary Service Form after each service within twenty-four hours.
Part-Time Paraprofessional
The Execu/Search Group
New York, New York
09.2015 - 04.2017
- Provide one-to one classroom support to individual student with special needs
- Assist with Activity of Daily Living and activities in the classroom
- Reinforce behavior to build self-esteem and encourage the child's persistence
- Communicate effectively with teachers and parents and devise strategies for reinforcing learning materials and skills.
Part-Time Paraprofessional
Comprehensive Staffing Solution
New York, New York
11.2014 - 08.2015
- Provided one-to-one classroom support to an individual student at Comprehensive Kids Developmental School
- Assisted and supported the physical needs of the child including toileting
- Participated in group activities while giving suggestions on the child's learning process with the teacher and the teacher's assistant
- Collaborated in working on the child's goals to ensure the attainment of Individualized Education Program (IEP)
- Updated child's progress to caregiver through writing in communication book daily
- Attended staff and parent-teacher conferences to improve child and classroom growth.
Direct Care Counselor
Cerebral Palsy Association of New York State
New York, New York
07.2009 - 08.2013
- Performed care for individuals who are mentally challenged in a group home setting
- Administered both oral and topical medication as directed by the nurse on the unit
- Accompanied individuals to doctor's appointments, community and home visits
- Maintained outcome books, fund ledgers, and both medical and behavioral logs on an everyday basis.
Education
Bachelor of Art in Sociology -
Lehman College (CUNY)
05.2018
Associate of Science in Mental Health and Human Services -
Kingsborough Community College (CUNY)
08.2013
Skills
- Proficient in Microsoft Office (Word, PowerPoint)
- Proficient in Microsoft Excel
- Proficient in CHOICES
- Proficient in CORE software
- Proficient in Medisked software
Certification
- Standard-First Aid-11/9/2023
- Day Habilitation - 05/2015
- Mandated Reporter Training - 04/2014
Timeline
Case Manager
Center For Urban Community Services Cucs
09.2023 - Current
Case Planner
Clear Point Staffing
03.2023 - 08.2023
Child Protective Specialist
ACS Services
08.2022 - 02.2023
Case Manager
Praxis Housing Initiatives
06.2022 - 08.2022
Full-Time Care Manager
Help on the Way, Inc.
07.2018 - 03.2019
Case Manager
Tri County Care
02.2018 - 05.2022
Full-Time Medicaid Service Coordinator
Help on the Way, Inc.
05.2017 - 07.2018
Part-Time Paraprofessional
The Execu/Search Group
09.2015 - 04.2017
Part-Time Paraprofessional
Comprehensive Staffing Solution
11.2014 - 08.2015
Per-Diem Wavier Service Provider (Level 1/ Day Hab/PV)
Center for Human Development and family Services Inc.
04.2014 - 05.2017
Direct Care Counselor
Cerebral Palsy Association of New York State
07.2009 - 08.2013
Bachelor of Art in Sociology -
Lehman College (CUNY)
Associate of Science in Mental Health and Human Services -
Kingsborough Community College (CUNY)
- Standard-First Aid-11/9/2023
- Day Habilitation - 05/2015
- Mandated Reporter Training - 04/2014
Similar Profiles
Adina BarbosaAdina Barbosa
Chief Program Officer at Center for Urban Community Services (CUCS)Chief Program Officer at Center for Urban Community Services (CUCS)
Amanda LynchAmanda Lynch
Case Manager at Center For Urban Community Services CUCSCase Manager at Center For Urban Community Services CUCS
Chinda ThachChinda Thach
Program Director II at Behavioral Health ServicesProgram Director II at Behavioral Health Services
Christopher HelvestineChristopher Helvestine
Delivery Driver at Hudson Steel (AMAZON DSP)Delivery Driver at Hudson Steel (AMAZON DSP)
ROSEMARIE BAHADURROSEMARIE BAHADUR
Administrative Assistant at New York PresbyterianAdministrative Assistant at New York Presbyterian