Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Harding

Natasha Harding

Communications
Hanover Park,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Rural Mail Carrier

USPS
Warrenville, IL
01.2023 - Current
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Organized mail ahead of delivery runs for correct routing.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Distributed items on time and to correct locations for punctual, professional mail services.
  • Sorted mail according to order of address appearance for easy access in field.
  • Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
  • Secured and properly stored packages for delivery to eliminate damage risks.
  • Collected mail from post office boxes and distributed goods to correct addresses.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Developed and maintained courteous and effective working relationships.

Delivery Driver

Amazon
10.2022 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Owner/Operator

MsVines Apparel
Chicago, IL
06.2020 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Receptionist

Value Plus
Markham, IL
06.2014 - 01.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Identified issues, analyzed information and provided solutions to problems.

Education

Ged

Kennedy King College
Chicago, IL

Skills

  • Registered Mail Protocols
  • Schedule Management
  • Vehicle Inspections
  • Service Sales
  • Active Listening
  • Analytical Thinking
  • Calm Under Pressure
  • Organizational Skills
  • Mail Sorting
  • Mail-Sorting and Delivery Sequence
  • Customer Relations
  • Google Docs
  • Microsoft Internet Explorer
  • Microsoft Office
  • Order Supplies
  • Sales Leadership
  • Microsoft Excel
  • Microsoft Windows
  • Verbal and Written Communication
  • Budget Development
  • Business Planning
  • Microsoft Outlook
  • YouTube
  • Facebook

Timeline

Rural Mail Carrier

USPS
01.2023 - Current

Delivery Driver

Amazon
10.2022 - Current

Owner/Operator

MsVines Apparel
06.2020 - Current

Receptionist

Value Plus
06.2014 - 01.2022

Ged

Kennedy King College

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Natasha HardingCommunications