NATASHA HENDERSON
HYBRID, REMOTE, ONSITE (DMV)
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Facilities Administrator (Support Role)
Honeywell Building Solutions
Ft. Washington, USA
03.2023 - Current
- Manage inventory levels for supplies used at the front desk such as stationary items, key cards.
- Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
- Manage vendors providing services such as janitorial, landscaping, security.
- Coordinate the installation and replacement of equipment, furniture, and fixtures in buildings.
- Call in equipment repair services and maintained office supplies by ordering new inventory.
- Provide administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Assistant Building Manager
Baltimore Building Services
Baltimore, USA
01.2018 - 01.2023
- Acted as point of contact between senior management team and external vendors and suppliers daily.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly daily.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Assisted with onboarding of new employees by providing orientation information and support.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained an up-to-date database of contacts for both internal staff members and external customers.
- Facilitated communication between building manager's and staff concerns.
Office Finance and Administration Manager
The Neighborhood Development Company
Washington, USA
01.2013 - 01.2018
- Greeted and welcomed visitors warmly, providing them with a positive first impression.
- Acted as a liaison between the CEO and other departments within the organization.
- Managed the scheduling of executive appointments and meetings.
- Managed office supplies inventory, ensuring efficient ordering of materials as needed.
- Recognized by management for providing exceptional customer service.
- Coordinated meeting space reservations both onsite and offsite locations.
- Provided support to upper management with special projects related to finance or accounting processes.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Coordinated logistics for events hosted by or attended by the CEO.
Education
Bachelor of Arts - Hospitality Management
Stratford University
Skills
- Inventory management
- Vendor coordination
- Visitor support
- Event coordination
- Customer service
- Tech-Savvy
- Professional and polished presentation
- Front desk management
- Skilled in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Accounts payable
Certification
Notary Public (DC/MD)
References
References available upon request.
Key Highlights
- Inventory management
- Vendor coordination
- Visitor support
- Event coordination
- Customer service
- Tech-Savvy
- Professional and polished presentation
- Front desk management
- Skilled in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Timeline
Facilities Administrator (Support Role)
Honeywell Building Solutions
03.2023 - Current
Assistant Building Manager
Baltimore Building Services
01.2018 - 01.2023
Office Finance and Administration Manager
The Neighborhood Development Company
01.2013 - 01.2018
Bachelor of Arts - Hospitality Management
Stratford University
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