Natasha Hernandez
Bay Shore
Summary
Organized and dedicated Child Care Regulator with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Registration and Inspection Regulator
Child Care Council of Suffolk, Inc
12.2020 - Current
- Responsible for the case management of NYS OCFS registered Family Day Care and School Age Child Care Programs within Suffolk County
- Conduct program site inspections of registered Family Day Care and School Age Child Care Programs with the required time frames required by NYS OCFS Regulations and statute
- Conduct site inspections and registered FDC and SACC programs throughout Suffolk County
- Collect and timely input data related to the NYS OCFS Comprehensive Background Checks
- Provide technical assistance to providers during site visits, via telephone and/or during new provider orientation meeting
- Review and prepare accurate and complete applications program renewals
- Conduct intakes and conduct daycare related complaint investigations
- Review and prepare pertinent paperwork related to program midpoint and renewals within set timeframes
- Provide detailed findings and reports in accordance with policies and procedures
- Collaborate with other departments at the Child Care Council to provide comprehensive resources to childcare providers
- Reviewed, processed and issued application requests for child care registration.
- Operated standard office software applications to compile data and prepare information and correspondence.
Assistant Director
Moo Moo's Daycare
11.2015 - 12.2020
- Management for child daycare facility
- Supervising multiple staff members, guaranteeing sufficient facility coverage to render care services
- Ensuring that safety, comfort, and standard universal precautions are implemented on behalf of all staff members
- Monitoring performance off all onsite care providers, observing for satisfactory behavior and adherence to proper procedures
- Work as liaison between support staff and the Program Director
- Providing extensive training to all staff members, including facility policies as well as New York State mandated policies and regulations
- Handling personal and identifiable client information confidentially and respectfully under HIPAA guidelines
- Reporting all health and behavioral changes or occurrences to upper management, health officials and client parents/guardians as appropriate
- Maintaining a reliable and open communication policy with all clients and guardians/parents to assure all needs are met and issues or concerns are rapidly addressed
- Updating staff members on all newly revised and current trainings and policies
- Collect tuition, enroll children, maintain a set budget and keep receipts and records
- Maintaining updated and accurate files on background checks on all caregivers of the facility to uphold standard compliance and safety measures
Preschool Teacher
Ivy League Early Learning Academy
04.2010 - 01.2015
- Planning activities based on a child’s interest and skill level
- Teaching children through structured play and motivating and stimulating children's learning abilities
- Abiding by all local regulations as well as safety protocols from NYS Regulation, OCFS
- Developing a well-managed, child oriented learning curriculum along with weekly lesson submitting
- Building relationships with parents and new customers
- Ensuring the health, safety and wellbeing of the children
- Completing all required paperwork
- Maintaining in good order the appearance, and décor of the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Applied play-based strategies to provide diverse approaches to learning.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Education
Bachelor of Science - Community and Human Services
SUNY Empire State College
Selden, NY05.2022
Skills
- Management & Leadership Skills: Planning & Execution
- Customer Focus & Orientation
- Organizational Skills
- Working with MS Word Documents
- Data Entry Software
- Regulatory Documentation
- Teamwork and Collaboration
- Reading Comprehension
Timeline
Registration and Inspection Regulator
Child Care Council of Suffolk, Inc
12.2020 - Current
Assistant Director
Moo Moo's Daycare
11.2015 - 12.2020
Preschool Teacher
Ivy League Early Learning Academy
04.2010 - 01.2015
Bachelor of Science - Community and Human Services
SUNY Empire State College
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