Summary
Overview
Work History
Education
Skills
Additional Information
Career Focus
References
Languages
Timeline
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Natasha Hernandez

Natasha Hernandez

Brooksville,FL

Summary

Passionate Nurse with demonstrated experience in hospital settings. Proven ability to build strong relationships with patients and families while providing compassionate care. Offers strong task prioritization and organizational skills.

Overview

10
10
years of professional experience

Work History

LPN Nurse Extern

HCA Bayonet Point Hospital
11.2023 - Current
  • Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
  • Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Accounts Receivable Analyst

Encompass Health Business Office
05.2018 - 10.2023
  • Increased efficiency in accounts receivable processes by implementing new software and automation tools.
  • Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
  • Mitigated disputes over invoices by liaising between internal departments and clients, ensuring clear communication and swift resolution of issues.
  • Analyzed aging reports to identify trends and patterns causing missed collections.
  • Contacted internal and external customers to obtain documentation to support invoices and claims.

Medical Assistant

Malka Institute of Neuroscience and Disease
03.2018 - 05.2018
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Collection Supervisor

Gold Key Credit, Inc.
04.2014 - 03.2018
  • Enhanced collection efficiency by implementing strategic collection processes and procedures.
  • Streamlined workflow for better team productivity through effective task delegation and supervision.
  • Reduced delinquency rates by consistently monitoring collections activities, setting targets, and providing feedback to staff members.
  • Maintained accurate records of all collections activities, ensuring compliance with regulatory standards and company policies.
  • Mentored new hires on best practices in collections, fostering a culture of continuous learning and professional development.
  • Resolved escalated collection cases by working closely with legal teams and providing necessary documentation support during litigation processes.
  • Analyzed aging reports regularly to identify trends in overdue balances and develop targeted strategies for addressing specific issues.

Education

Associate of Science - Medical Assisting

Northampton Community College
Bethlehem, PA

High School Diploma -

East Stroudsburg High School South

Practical Nursing - LPN

Rasmussen University School of Nursing
Odessa, FL
03.2024

Healthcare Admin -

St. Petersburg State College
05.2022

Skills

  • Cooperative team member

  • Strong verbal communication

  • Compassionate Care

  • Nursing Ethics

  • Health Promotion

  • Patient Care

  • ADL Assistance

  • Vital signs monitoring

  • Compassionate communication

  • Maintaining confidentiality

  • Feeding Assistance

  • Patient Transfers

Additional Information

Active Deans List student at Rasmussen University School of Nursing, set to obtain Nursing License by 03/2024. I have logged over 200 clinical hours in Hospitals, Nursing Centers, and Clinics

Career Focus

Compassionate nursing professional skilled in diverse healthcare settings. Ambitious Nursing student who has completed coursework in Psychology, Pharmacology, and Biology. Possesses strong interpersonal skills and a desire for a career in nursing.

References

Available upon request

Languages

Spanish
Professional Working

Timeline

LPN Nurse Extern

HCA Bayonet Point Hospital
11.2023 - Current

Accounts Receivable Analyst

Encompass Health Business Office
05.2018 - 10.2023

Medical Assistant

Malka Institute of Neuroscience and Disease
03.2018 - 05.2018

Collection Supervisor

Gold Key Credit, Inc.
04.2014 - 03.2018

Associate of Science - Medical Assisting

Northampton Community College

High School Diploma -

East Stroudsburg High School South

Practical Nursing - LPN

Rasmussen University School of Nursing

Healthcare Admin -

St. Petersburg State College

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