Natasha Hester
Chandler,AZ
Summary
Highly motivated and committed Non-certified Medical Assistant. Proven history of high performance in individual and team environments. Ability to multitask and prioritize workloads with little to no supervision. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Detail-oriented professional looking to bring medical background and team-building skills to an existing customer centric environment.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Western Neurology
05.2023 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Sales Associate
Forever 21
06.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Panera Bread
01.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Cashier
The Ice Therapist
06.2021 - 08.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZSkills
- HIPAA Compliance
- Customer Service
- Medical terminology knowledge
- Problem-Solving
- POS system operations
- Employee Training
Timeline
Medical Assistant
Western Neurology
05.2023 - Current
Sales Associate
Forever 21
06.2022 - 05.2023
Cashier
Panera Bread
01.2022 - 07.2022
Cashier
The Ice Therapist
06.2021 - 08.2021
High School Diploma -
Maricopa Community Colleges - Chandler-Gilbert Community College
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