NATASHA HOLLEY
Supply Chain Leader
Mableton,GA
Summary
Experienced Supply Chain and Operations leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Manage and leads cross-functional teams to drive supply and productivity improvements. Leads risk mitigation, while driving end to end supply chain strategies. Skilled in negotiation and strategic decision making, perfected by 20+ years of experience in leading Fortune 500 companies. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Known for collaborative approach and commitment to excellence.
Overview
2025
2025
years of professional experience
2011
2011
years of post-secondary education
Work History
Supply Chain Transformation Lead
Philips
6 2023 - Current
- Responsible for leading transformational programs and projects impacting the end-to-end supply chain.
- Identify inefficiencies and streamline processes to meet the organization's customer, quality, and revenue goals.
- Leverage data in decision-making to drive business value, and help the teams achieve company objectives
- Developed OTIF improvement process to improve customer performance from 60% to 70+%
- Reduced Global Order to Cash cycle times (from 80 days to 70 days)
- Introduced a daily management structure to improve revenue predictability and forecast accuracy
Global Order Fulfillment Leader- Connected Care- Med Devices
Philips
03.2021 - 06.2023
- Improve the Philips' customer experience by ensuring end to end supply chain readiness to support the Sleep and Respiratory Care order book
- Lead and manage global team that supports critical customer escalations
- Responsible for meeting the On-Time-In-Full (OTIF) performance metric across the enterprise
- Manage global order fulfillment of ~115k customer order lines/month
- Improved OTIF delivery performance from 74% to 80% in 2022
- Established daily management with critical markets/customers to manage leading KPIs to support revenue growth and OTIF improvement
- Successfully manage large deals and tenders that accounted for €10M of revenue
Senior Global Planning and Supply Manager
Philips
04.2015 - 03.2021
- Led the Global Planning and Supply Management Service Parts team for CT and AMI
- Responsible for optimizing €150M of service parts inventory, while driving performance through 50+ key suppliers and 4 Service Innovations teams
- Manage resources and activities around 4 key organizational objectives: achieving customer fill rate targets, meeting company-wide inventory targets, managing an E&O budget, and improving suppliers' delivery performance and lead times
- Managed the Service S&OP process with Customer Service Director to ensure alignment of plans to goals
- Coached, developed, and led a team of 10 supply chain professionals to deliver towards improved material availability and supplier delivery performance
- Improved material availability from 93% to 95% in 2019 for CT Service Parts
- Reduced excess and obsolescence inventory by $5M
- Developed a continuous improvement culture with a focus on improved performance and reliability through Lean tools and methodologies
Planning Process and Systems Manager
Philips
06.2012 - 04.2015
- Created and led global team of 5 analysts responsible for developing processes and tools for the Service Part Strategic Planning organization
- Worked cross-functionally with functional users and IT to define and recommend technology enhancements to drive efficiencies within the Strategic Planning function
- Supported the migration and process integration of a new end to end service parts planning tool
- Established and managed an outsourced planning-support team in Noida, India through partnership with Accenture
Sr. Regional Scheduling Manager
Philips
06.2007 - 06.2012
- Managed a global team of 5 Market Planners across US, The Netherlands and Singapore supporting the world-wide availability of service parts within 17 Markets
- Successfully led a cross-functional team to improve the material availability for Australia from 93% to 98% in 60 days
- Improved Brazil's Material Availability performance from
- Developed a segmentation strategy that improved Critical Parts performance to 90%
- Achieved inventory targets in alignment with AOP
Global Commodity Leader
Home Depot
09.2006 - 06.2007
- Identified new pallet supplier to decrease cost by 20%
- Successfully transitioned MRO suppliers to realize a $1M cost savings
- Negotiated favorable payment terms with contract suppliers for an annualized savings of $1.6M
Senior Business Analyst
Home Depot
03.2006 - 09.2006
- Developed project requirements for new planning tool
- Awarded Home Depot's Inventory Planning & Replenishment Certificate of Excellence, for the strong contribution made during the Blueprint phase of the project
Master Production Scheduler
Kimberly-Clark Corporation
07.1999 - 03.2006
- Launched successful new glove product and met service level objective of 98% on total product line, while reducing inventory by $1M
- Improved the in-house replenishment tool to allow better stock distribution in our domestic warehouses
Education
MBA - Project Management
Keller Graduate School of Management
Atlanta, GABachelor of Arts - Political Science
Spelman College
Atlanta, GASkills
S&OP management
Customer service
End to End Supply Chain Management
Coaching and Mentoring
SAP APO and MCA ERP
Order Fulfillment
Capacity Planning
Problem Solving
Supplier Management/Procurement
Ability to understand financial statements
LEAN Operations
Strong communication Skills
Change Management
Time Management
Project Management
Supply Chain Risk Management
Forecasting Accuracy
Lean principles
Demand planning
ERP systems knowledge
Supply and demand requirements
Supply Chain Management
Teamwork and Collaboration
Customer Service
Problem-Solving
Problem-solving abilities
Excellent Communication
Critical Thinking
Effective Communication
Team Collaboration
Organizational Skills
Team building
Attention to Detail
Problem-solving aptitude
Timeline
Global Order Fulfillment Leader- Connected Care- Med Devices
Philips
03.2021 - 06.2023
Senior Global Planning and Supply Manager
Philips
04.2015 - 03.2021
Planning Process and Systems Manager
Philips
06.2012 - 04.2015
Sr. Regional Scheduling Manager
Philips
06.2007 - 06.2012
Global Commodity Leader
Home Depot
09.2006 - 06.2007
Senior Business Analyst
Home Depot
03.2006 - 09.2006
Master Production Scheduler
Kimberly-Clark Corporation
07.1999 - 03.2006
Bachelor of Arts - Political Science
Spelman College
Supply Chain Transformation Lead
Philips
6 2023 - Current
MBA - Project Management
Keller Graduate School of Management
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