NATASHA HOLLIS
Los Angeles,CA
Summary
Experienced bartender with over 15 years in the food and beverage industry, showcasing diverse roles from bus person to management. Demonstrated success in thriving within fast-paced hospitality environments, consistently delivering exceptional customer service and fostering effective team collaboration. Proven expertise in managing high-volume service, prioritizing customer satisfaction, and maintaining a clean and organized workspace. Seeking new opportunity to leverage strong interpersonal and problem-solving skills for continued professional growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender/Server
Bar Toscana
09.2021 - 11.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender/Server
Nerano Beverly Hills
04.2022 - 02.2023
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender/Server
Balboa Bay Resort: The Waterline
06.2018 - 01.2019
- Supported servers by preparing specialty drinks for patrons in all areas of establishment
- Recognized VIP customers immediately and provided special treatment, including preferred tables
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships
Nordstrom- Roucello Restaurant
05.2017 - 03.2018
- Recognized VIP customers immediately and provided special treatment, including preferred tables
- Balanced daily registers and generated sales reports to support financial and administrative objectives
- Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes to create cocktails aligned with company standards
Education
Associate of Applied Science - Veterinary Technician
Stanbridge University
06.2018
Skills
- Worked under Chefs Christopher McClean and Chef
- Strong multitasking
- Highly reliable
- Team player attitude
- Patience and tolerance
- Responsible alcohol service
- Handling difficult customers
- Memory retention
- Professional appearance
- Service-oriented mindset
- Suggestive selling
- Alcohol awareness
Certification
Food Handlers
Timeline
Bartender/Server
Nerano Beverly Hills
04.2022 - 02.2023
Bartender/Server
Bar Toscana
09.2021 - 11.2024
Bartender/Server
Balboa Bay Resort: The Waterline
06.2018 - 01.2019
Nordstrom- Roucello Restaurant
05.2017 - 03.2018
Associate of Applied Science - Veterinary Technician
Stanbridge University
Similar Profiles
Ignis SeitajIgnis Seitaj
Busser/Server at Bar Restaurant ToscanaBusser/Server at Bar Restaurant Toscana
RONALD MAS FASANANDORONALD MAS FASANANDO
Commis De Cuisine at M/V COSTA TOSCANACommis De Cuisine at M/V COSTA TOSCANA
JAVIERA ANDREA THAM RODRIGUEZJAVIERA ANDREA THAM RODRIGUEZ
Server & Bartender at Toscana DivinoServer & Bartender at Toscana Divino
Miguel Angel Sanchez PerezMiguel Angel Sanchez Perez
Fourth Grade Teacher at Cesar Chavez Elementary SchoolFourth Grade Teacher at Cesar Chavez Elementary School
Samuel WilliamsSamuel Williams
Security Guard at Casino SecuirtySecurity Guard at Casino Secuirty