Natasha Holloway
Picayune,MS
Summary
Knowledgeable Dental Assistant graduate with superior customer service skills and a friendly demeanor. Seeking this position to utilize skills in providing dental support and managing administrative tasks. I have a passion for helping people and open minded to learn new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Dental Assistant
Lacombe Dental
Lacombe, LA
03.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
Dental Assistant
Lacombe Dental
Lacombe, LA
01.2023 - 09.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Dental Assistant
Exceptional Dental Of Slidell
12.2019 - 01.2023
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Host
Cheddar's Scratch Kitchen
06.2019 - 01.2020
- Greet and acknowledge guests and seat patrons by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting
- Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials
- Accept and organize reservations, and prioritize reservations to accommodate customers
- Prepare seating assignments prior to service and present plan to restaurant during pre-shift meeting
- Walk through dining room during service to ensure guest satisfaction and advise servers and busting staff of specific service needs
- Addressed guest requests or complaints, and escalated major complaints to manager.
Dental Assistant
Exceptional Dental
10.2019 - 11.2019
- Prepared the patients before the check-up
- Expedited the talents and knowledge of Sterilizing and disinfecting instruments and equipment, preparing trays of instruments for dental procedures, and instructing patients on postoperative and general oral health care
- Coordinated with the other staff of the practice
- Greeted patients at front desk and received incoming calls; scheduled appointments
- Prepared patients and assisted during X-ray taking.
Department Manager
McDonald’s
08.2011 - 10.2018
- Ensure top quality service provision via consistent supervision of team members
- Oversee activities in the kitchen to ensure top quality foods are prepared
- Schedule, train, and hire personnel for food service
- Oversee complete cleanliness and tidiness of the outlet
- Listen to clients in the event they have one complaint or the other regarding quality of service delivery
- Resolve quickly any complaint or issue related to food quality
- Ensure there is adequate stock of supplies and also consistently maintain inventory
- Manage cash registers professionally
- Welcome customers and also provide them with the menu
- Carry every member of staff along and get them adequately informed on important issues as and when due
- Pack orders by the client and get such delivered as requested
- Prepare foods specifically requested by clients
- Make information available to customers regarding new items and up-sells.
Sales Associate
Wal-Mart
08.2010 - 11.2010
- Make provision for a quality customer service delivery
- Give prompt response to the calls of customers
- Provide understanding of the nature of the store
- Provide effective help to customers when needed
- Operate cash register when the urgency arises
- Take appropriate procedures in attending to claims of customers
- Apprised with product updates and products information so as to offer good response to customers’ questions
- Handle proper labeling and pricing of merchandise
- Ensure the store is clean
- Ensure displaced products are returned to the right department and shelf
- Adhere to the rules and regulations on safety
- Safeguard all displays and merchandise
- Fill back stocks from the store or warehouse when the shelves are out of stock
- Make customers feel appreciated and valued
- Abreast with safety and security measures of keeping the store safe
- Ensure proper sanitation of the work environment
- Offer assistance to customers in locating products of their choice
- Understand the nature and the importance of each product to explain its use to customers
- Take part in routine meetings of staffs
- Offer assistance with unloading of merchandise and uploading of stocks.
Education
Pearl River Central High School
Diploma -
Dental Assistant
Blue Cliff College
Skills
- Impressions
- Sterilization
- Charting
- Vital Signs
- Mixing of cements
- Customer Service
- X-Rays & Processing
- Casting of teeth
- Transferring Instruments
- Fluoride
- Coronal Polish
- Certified CPR
- Patient Knowledge
- Dental Administrative Office skills
- Insurance Billing
- P>Treatment room cleanup
- P>Dental radiography
- P>Equipment sterilization
- P>Full Mouth Radiographs
Certification
EDDA
Timeline
Dental Assistant
Lacombe Dental
03.2023 - Current
Dental Assistant
Lacombe Dental
01.2023 - 09.2023
Dental Assistant
Exceptional Dental Of Slidell
12.2019 - 01.2023
Dental Assistant
Exceptional Dental
10.2019 - 11.2019
Host
Cheddar's Scratch Kitchen
06.2019 - 01.2020
Department Manager
McDonald’s
08.2011 - 10.2018
Sales Associate
Wal-Mart
08.2010 - 11.2010
Pearl River Central High School
Diploma -
Dental Assistant
Blue Cliff College