Natasha Johnson
Sioux City,IA
Summary
Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.
Overview
7
7
years of professional experience
Work History
Office Manager
LSI Staffing
Sioux City, IA
02.2024 - Current
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Maintained positive relationships with clients by promptly addressing their inquiries
- Processed payroll accurately ensuring all employees were paid on time.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed and optimized process effectiveness, team capabilities, and customer support.
- Created detailed reports on the performance of individual departments within operations.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Branch Office Coordinator
LSI Staffing
Sioux City, IA
01.2023 - Current
- Maintained accurate records of all transactions in the branch office.
- Prepared reports, presentations, memorandums, proposals, and correspondence as needed.
- Organized and maintained office files, supplies, and equipment.
- Coordinated meetings and conference calls for staff members.
- Assisted with onboarding new employees including collecting paperwork and providing orientation materials.
- Conducted research on products or services offered by competitors in order to stay competitive.
- Facilitated communication between team members located in different geographical locations.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Researched and prepared reports required by management or governmental agencies.
Recruiter
LSI Staffing
Sioux City, IA
09.2022 - Current
- Sourced and screened potential candidates for open positions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Developed job descriptions and postings to attract qualified applicants.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Maintained Applicant Tracking System records of all applicants.
- Collaborated with hiring managers to understand position requirements.
- Created reports on key recruitment metrics such as time-to-fill and cost-per-hire.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Advised management on staffing needs and strategies for improving diversity initiatives.
- Managed employee referrals program including tracking progress and awarding incentives.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Created and maintained positive relationships with hiring managers and HR business partners.
Managing Bartender
The Huddle Lounge
South Sioux City, NE
12.2016 - 09.2022
- Maintained accurate records of liquor inventory and sales figures.
- Ensured compliance with all applicable laws and regulations regarding the sale of alcoholic beverages.
- Developed effective strategies for increasing customer satisfaction and loyalty.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Provided leadership to ensure that all employees followed food safety guidelines including proper storage techniques and sanitation practices.
- Monitored cash flow at the register throughout the shift to ensure accuracy of financial transactions.
- Processed payments using point-of-sale systems accurately and efficiently.
- Managed opening and closing duties which included counting money in registers and setting up workstations.
- Created daily reports outlining liquor sales figures for management review.
- Collected and organized daily till totals and tips.
- Balanced daily registers and generated sales reports for management.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
South Sioux City High School
South Sioux City, NE05-2012
Skills
- MS Office
- Problem Solving
- Adaptability
- Communication Skills
- Teamwork
- Leadership
- Time Management & Organization
- Creativity & Emotional Intelligence
References
References available upon request.
Timeline
Office Manager
LSI Staffing
02.2024 - Current
Branch Office Coordinator
LSI Staffing
01.2023 - Current
Recruiter
LSI Staffing
09.2022 - Current
Managing Bartender
The Huddle Lounge
12.2016 - 09.2022
High School Diploma -
South Sioux City High School