Natasha Jones

Salmon,ID

Summary

Adaptable professional with a diverse background in healthcare and customer service. Expertise in care coordination and emotional support, dedicated to enhancing patient experiences and fostering team success.

Overview

years of professional experience

Work History

Mattas Motors

Greg Mattas

Grand Junction, Colorado

02.2022 - 06.2024

Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Coordinated meeting schedules and prepared agendas for team discussions.
Responded to client inquiries via phone and email with professionalism.
Scheduled appointments and managed calendars for multiple executives.
Engaged customers to understand their needs and recommend suitable products.
Demonstrated product features and benefits to enhance customer understanding.

Mercy San Juan Hospital

Katie Sanchez

Sacramento, California

01.1996 - 07.2016

Administer medications and monitor patient responses in clinical settings.
Collaborate with healthcare teams to coordinate patient care plans effectively.
Educate patients and families on health management and treatment options.
Assess patient conditions and document findings in medical records accurately.
Perform routine procedures such as wound care and vital signs checks.
Manage patient intake processes and maintain organized medical supplies.
Provide emotional support to patients during difficult treatments or procedures.
Train new nursing staff on protocols and best practices for patient care.
Recorded patient condition, vital signs, recovery progress and medication side effects.
Administered medications and treatments in accordance with physician orders.
Used sterile techniques to prepare patients for procedures.
Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.

Education

Bachelor of Science - Nursing

University of California, Davis

Davis, CA

09-1998

Skills

Patient assessment
Medication administration
Care coordination
Medical documentation
Clinical procedures
Customer service
Time management
Problem resolution
Team collaboration
Emotional support
Training and mentoring

Critical thinking
Process improvement
Data entry
Analytical thinking
Verbal communication
Quality assurance
Microsoft Word
Supervision and leadership
Multitasking
Public speaking

Languages

Spanish

Limited

Timeline