NATASHA JOSEPH
Groveland,FL
Summary
Organized and dedicated Project Administrator/Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
25
25
years of professional experience
Work History
Project Administrator/Administrative Assistant
Weaver Fire Protection Services Inc.
03.2024 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Utilized various software programs to process customer payments.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Streamlined workflow for faster invoice processing, improving overall efficiency in the department.
- Used data entry skills to accurately document and input statements.
- Generated monthly billing and posting reports for management review.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Construction Development Administrator
Darden Corporation
02.2023 - 03.2024
- Manage the seasonally changing workflow of approximately 5,000+ projects per year to meet departmental hurdles
- Interface with vendors to get documentation required to complete the File Maintenance Process to be set up in Oracle as a Darden Vendor
- Track, analyze and review all contract documentation to execute and award contract to vendor
- Create all Purchase Orders for each project to Vendor and pay invoices
- Coordinate with CPMs and in-house Design Managers the preparation of Construction Bid Packages for distribution to General Contractors, including preparation of Bid Invitations and Supplemental Instructions to Bidders, and coordinating with Design
- Prepare contracts for Darden construction projects, including General Conditions, Notices of Commencement and Notices to Proceed
- Review, reconcile and process all Pay Requests, related Change Orders and Invoices for payment; maintain records on lien releases as related to progress payments
- Maintain accurate documentation throughout duration of project including all project filing
- Kept projects on schedule by managing deadlines and adjusting workflows
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
- Gathered requirements for ongoing projects and organized details for management use
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets
Project Administrator
Cleveland Construction Inc.
10.2020 - 02.2023
Administrative Services Coordinator/CSR
GrendeneUSA
03.2015 - 08.2020
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments
- Assisted with SBE compliance and lien waiver
- Created job files for each project and maintained current data in each file
- Maintained database and spreadsheets with accurate inventory and status
- Responded to requests for information on materials to inquiring parties
- Submitted monthly pay applications
- Tracked hours and expenses to keep the project on task and within budgetary parameters
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Monitored contractors' activities and progress
- Interacted with subcontractors to obtain correct documentation for owners
- Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies, and reconciliations
- Managed hundreds of accounts receivable accounts working directly with the Financial Management Office
- Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Assigned tasks to associates, tracked progress and updated clients as needed
- Scanned documentation and entered into the database
- Reviewed and updated client correspondence files and scheduling database
- Created and maintained various spreadsheets, databases, and report files
- Prepared and reviewed operational reports and schedules to ensure
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Created and updated records and files to maintain document compliance
- Provided clerical support to company employees by copying, faxing and filing documents
- Updated spreadsheets and databases to track, analyze and report on performance and sales data
- Routed business correspondence, documents and messages to correct departments and staff members
- Processed customer adjustments to maintain financial accounts
- Updated account information to maintain customer records
- Answered product and service questions, suggesting other offerings to attract potential customers
- Recorded account information to open new customer accounts
Administrative Assistant
Magnetix/Connextion Corporation
05.2000 - 12.2014
Education
Associate in Science (A.S.) - Medical Offifice Administration
Valencia College
Orlando, FL08.2020
Pharmacy Technology -
University of South Florida Continued Education
08.2014
Skills
- Multitasking and Prioritization
- Attention to Detail
- Assignment Delegation
- Organizational Skills
- Sales Leadership Development
- Multi-Project Coordination
- Verbal and Written Communication
- Time Management
- Administration and Management
- Customer Relations
- Microsoft Excel
- Microsoft Office
- Documentation management
- Project reporting
- Compliance management
- Scheduling and planning
Timeline
Project Administrator/Administrative Assistant
Weaver Fire Protection Services Inc.
03.2024 - Current
Construction Development Administrator
Darden Corporation
02.2023 - 03.2024
Project Administrator
Cleveland Construction Inc.
10.2020 - 02.2023
Administrative Services Coordinator/CSR
GrendeneUSA
03.2015 - 08.2020
Administrative Assistant
Magnetix/Connextion Corporation
05.2000 - 12.2014
Pharmacy Technology -
University of South Florida Continued Education
Associate in Science (A.S.) - Medical Offifice Administration
Valencia College
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