Natasha Joseph

• Accomplished multiple tasks within established timeframes.
• Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
• Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
• Led team meetings to assess project progress and plan appropriately to meet delivery targets.
• Met project deadlines without sacrificing build quality or workplace safety.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Spearheaded and implemented new projects to expand scope of engagement.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Developed and implemented project plans and budgets to ensure successful execution.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Maintained open communication by presenting regular updates on project status to customers.
• Reported regularly to managers on project budget, progress, and technical problems.
• Monitored project progress, identified risks and took corrective action as needed.

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Performed regular quality and validation assessments on patient data to verify accuracy.
• Secured confidential patient information from unauthorized access.
• Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
• Studied and researched various medical terms as well as software and coding systems.
• Catalogued patient data in clinical databases and registries according to regulatory practices.
• Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
• Upheld HIPAA regulations and standards for protecting patient information.

• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Developed creative instructional strategies to keep students engaged and motivated.
• Implemented classroom management techniques to maintain positive learning environment.
• Prepared objectives and outlines for courses of study by following curriculum guidelines or requirements of states and schools.
• Researched and selected age-appropriate materials and resources for classroom instruction.

Completed a 3-month rotational internship at Community Health of South Florida, Inc. (CHI) in Homestead, FL—a federally qualified health center—gaining hands-on experience across integrated care departments, participating in executive meetings, and contributing to operational projects that advanced community-focused, patient-centered healthcare delivery.

Relevant Coursework :

• Health Data Management – Developed skills in managing and maintaining accurate, complete, and secure health records to support clinical care and organizational compliance.
• ICD-10-CM/PCS and CPT Coding – Gained hands-on experience coding diagnoses and procedures using ICD-10 and CPT systems to ensure accurate billing and data reporting.
• Health Information Technology & EHR Systems – Worked with electronic health record platforms to manage patient data in a secure, HIPAA-compliant environment.
• Quality Improvement and Performance Management – Applied quality assurance methods to identify workflow inefficiencies, reduce errors, and improve patient record accuracy.
• Legal and Ethical Aspects of Health Information – Studied regulations related to HIPAA, patient confidentiality, and data release policies to ensure legal compliance.
• Healthcare Reimbursement Systems – Explored billing and payment processes, including Medicare/Medicaid, to support accurate charge capture and revenue integrity.
• Healthcare Statistics and Data Analytics – Analyzed health data using statistical tools to generate reports, track performance metrics, and support operational decisions.
• Management of Health Information Services – Learned leadership techniques to manage HIM departments, including staff supervision, budgeting, and process improvement.
• Clinical Documentation Improvement (CDI) – Reviewed clinical documentation for completeness and accuracy to enhance coding, billing, and continuity of care.
• Project Management in Health Information – Gained knowledge of project planning and execution to support system implementations and HIM process improvements.