Summary
Overview
Work History
Education
Skills
Certification
Section name
Timeline
Generic

NATASHA KANHAI

BRONX,USA

Summary

Dynamic banking professional with extensive experience in financial services, specializing in client account management and exceptional customer support. Proven track record of reliability and adaptability in fast-paced banking environments, effectively navigating complex challenges. Expertise in financial advising and data analysis fosters effective teamwork while promoting individual accountability. Recognized for outstanding contributions in the retail loans department, consistently earning accolades for superior customer service.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Associate Banker

JPMorgan Chase
03.2021 - Current
  • Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Balanced teller drawers and ATM cash.
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.

Retails Loans Officer

REPUBLIC BANK (GUY) LIMITED
07.2006 - 12.2017
  • Engage customers to determine loan needs.
  • Interview loan applicants, process and submit loan applications and documents to Management for approval in a timely manner.
  • Evaluate Credit and Financial histories to determine the feasibility of granting loans.
  • Prepare loan proposals and complete loan contracts.
  • Advise clients on loan policies and restrictions.
  • Fulfilled all procedures and policies governing the financial operations of the bank ensuring audit compliance at all times.
  • Efficiently handled escalated customer issues and trained staff on handling daily customer transactions.
  • Advise borrowers on financial status and payment records.
  • Maintain and update customers account records.
  • Follow for delinquency.
  • Performed supervisory functions to tellers and CSR’s
  • Market new Services and Service Promotions offered by the Bank.
  • Completed several daily, weekly and monthly statistical reports.
  • Transferred funds between accounts and Reversed Loan Payments due to clients utilizing in excess of their Overdraft limits.
  • Act as a Joint Custodian for Bonds, security items and Promissory Notes.
  • Check off and authorize teller transactions within negotiating limit.
  • Resume of Various Positions held at RBL attached. Last position held before I resigned: -

Bookkeeper/Accounts Clerk

TECH-CON CARIBBEAN
01.2005 - 04.2006
  • Processed employees’ payroll and maintain the petty cash float.
  • Job costing and Bank reconciliation using QuickBooks.
  • Balancing the Debtors Ledgers.
  • Prepare cheques
  • Processed bill payments and payments to suppliers
  • Record all financial activities in Quickbooks

Education

Diploma - Accounting

UNIVERSITY OF GUYANA
01.2001

Secondary/High School Education Certificate - Caribbean Examination Council

CHRIST CHURCH SECONDARY SCHOOL
01.1997

Medical Assistant

Allen School of Health Sciences
Queens, NY
03-2021

Skills

  • Investment strategies
  • Portfolio management
  • Sales proficiency
  • Loan processing
  • Banking regulations
  • Self-motivated nature
  • Educating clients
  • Consumer banking
  • Creative thinking
  • Recordkeeping requirements
  • Night and safe deposit procedures
  • Team collaboration

Certification


  • Accounting - Diploma

Section name

Resume from Republic Bank (Guyana) Limited and Certificates of Qualifications available upon request.

Timeline

Associate Banker

JPMorgan Chase
03.2021 - Current

Retails Loans Officer

REPUBLIC BANK (GUY) LIMITED
07.2006 - 12.2017

Bookkeeper/Accounts Clerk

TECH-CON CARIBBEAN
01.2005 - 04.2006

Secondary/High School Education Certificate - Caribbean Examination Council

CHRIST CHURCH SECONDARY SCHOOL

Diploma - Accounting

UNIVERSITY OF GUYANA

Medical Assistant

Allen School of Health Sciences

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