Natasha Kemp
Bossier City,LA
Summary
Professional and knowledgeable Administrative staff with several years of experience of Administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Due to work outstanding work ethics, multiple promotions were received within the same companies. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Specialist
CITY OF SHREVEPORT
02.2018 - Current
- Enhanced office efficiency by streamlining filing systems and implementing digital document management techniques
- Contributed to positive company culture by assisting coworkers whenever possible, fostering a sense of teamwork and collaboration.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
Fiscal Coordinator
STATE OF LOUISIANA
05.2016 - 08.2017
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Boosted employee retention by conducting engaging and interactive training sessions.
- Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
Administrative Assistant
State Of Louisiana
07.2016 - 08.2016
- Promotion to Fiscal Coordinator in August
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Internet Support Agent
Teleproformance USA
07.2011 - 07.2014
- Streamlined support processes for increased efficiency and faster response times.
- Collaborated with cross-functional teams to identify and resolve complex customer problems.
- Developed comprehensive knowledge of products and services to provide accurate solutions.
- Enhanced customer satisfaction by effectively addressing and resolving support issues.
Administrative Coordinator I
LSU Medical Center
01.2005 - 03.2006
- Organized paperwork such as charts and reports for office and patient needs.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Performed various administrative tasks by filing, copying and faxing documents.
Supply Chain Clerk
Barksdale Air Force Base
05.2003 - 12.2005
- Improved inventory accuracy by conducting regular audits and updating records accordingly.
- Streamlined procurement processes for increased efficiency and cost savings.
- Enhanced supplier relationships with timely communication and effective negotiation tactics.
- Maintained accurate data entry for purchase orders, ensuring clear communication between departments.
- Optimized warehouse space utilization by designing effective storage layouts and implementing proper organization techniques.
- Trained new employees on inventory procedures and best practices, fostering a culture of excellence within the team.
Housekeeper
Barksdale Air Force Base
05.2003 - 12.2005
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Education
No Degree - Accounting And Business Management
Louisiana Technical College - SHREVEPORT
Shreveport, LASome College (No Degree) - PHARMACY TECH
PENN FOSTER
Scottsdale, AZHigh School Diploma -
Bossier High School
Bossier City, LA01.2001
Skills
- Training in various role
- Business Correspondence
- Office and Time Management
- Payroll and Accounts Payable Receivable
- Legal Standards
- Problem-Solving Techniques
- Office Production Evaluation
- Effective Written and Verbal Communication
- Travel Coordination
- Computer Troubleshooting
- Administrative Duties
Accomplishments
- As a result of being a team player and over achiever. I was nominated and selected in 2023 by my deputy director, Mr. Harris, as Employee Spotlight of the month. Resulting in receiving a recognition award
- Received promotions from multiple jobs being
- Barksdale Inns
-State of Louisiana DHH
Certification
Pharmacy Technician
Timeline
Office Specialist
CITY OF SHREVEPORT
02.2018 - Current
Administrative Assistant
State Of Louisiana
07.2016 - 08.2016
Fiscal Coordinator
STATE OF LOUISIANA
05.2016 - 08.2017
Internet Support Agent
Teleproformance USA
07.2011 - 07.2014
Administrative Coordinator I
LSU Medical Center
01.2005 - 03.2006
Supply Chain Clerk
Barksdale Air Force Base
05.2003 - 12.2005
Housekeeper
Barksdale Air Force Base
05.2003 - 12.2005
No Degree - Accounting And Business Management
Louisiana Technical College - SHREVEPORT
Some College (No Degree) - PHARMACY TECH
PENN FOSTER
High School Diploma -
Bossier High School
Pharmacy Technician
Similar Profiles
Dr. RALPH "RJ" JOHNSON, Shrm-CP, PHR, CNPDr. RALPH "RJ" JOHNSON, Shrm-CP, PHR, CNP
Director of Council Affairs at City of ShreveportDirector of Council Affairs at City of Shreveport
Kamesha Plater-JenkinsKamesha Plater-Jenkins
Human Resources Administrative Assistant at City of ShreveportHuman Resources Administrative Assistant at City of Shreveport
Todd DavisTodd Davis
Zone Manager at City of Shreveport W&SZone Manager at City of Shreveport W&S