Natasha Kendall
Louisville,KY
Summary
Personable customer service specialist and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service.
Overview
14
14
years of professional experience
Work History
Dispatcher
Troys Wrecker Service
Louisville, KY
10.2021 - Current
- .Collected/kept track of payments from drivers as well as customers.
- By phone and or email I scheduled and dispatched drivers to various locations.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over numerous daily calls.
Cleaner
Reliable Home Cleaning
Louisville, KY
11.2018 - 01.2021
- Delivered quality customer service to address urgent needs and cleaning requests.
- Used time management and efficient cleaning methods to meet deadlines.
Merchandiser
Walgreens
Louisville, KY
05.2015 - 11.2018
- Loaded and unloaded merchandise using ladder and pallet jack.
- Completed stock orders and managed inventory levels.
- Arranged consistent shelves, bins and racks.
Office Manager
Preseverance Construction Company
Louisville , KY
07.2014 - 11.2018
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Handled all incoming business and client requests for information.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Property Manager
Metro Properties
Louisville , KY
01.2009 - 03.2012
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed final move-out walk-throughs with tenants to identify any required repairs.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
- Maintained sufficient number of units market-ready at all times.
- Maintained constant balance and accounting of property petty cash account.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
Education
High School Diploma -
Ahrens Vocational School
546 S First St. Louisville Ky 4020207.2001
Skills
- Cash Handling
- Teamwork
- Computer skills
- Crew Management
- Critical thinking
- Responsible
- Appointment Setting
Additional Information
References available upon request.
Timeline
Dispatcher
Troys Wrecker Service
10.2021 - Current
Cleaner
Reliable Home Cleaning
11.2018 - 01.2021
Merchandiser
Walgreens
05.2015 - 11.2018
Office Manager
Preseverance Construction Company
07.2014 - 11.2018
Property Manager
Metro Properties
01.2009 - 03.2012
High School Diploma -
Ahrens Vocational School
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