Natasha Kennedy
York
Summary
Material handling professional with substantial experience in logistics and warehouse operations. Skilled in inventory management, equipment operation, and safety compliance. Strong focus on team collaboration and achieving results. Known for adaptability and reliability in fast-paced environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Material Handler/Forklift Operator/Teamleader
Cummins Drivetrain & Braking Systems
06.2014 - Current
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Monitored warehouse to identify missing items, spills, and unusual activity.
- Led team in high-demand periods, ensuring all orders were processed on time without compromising quality.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Collection Specialist IV
Citi Financial
11.2011 - 06.2014
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Maintained high volume of calls and met demands of busy and productive group.
- Developed strong relationships with external agencies to facilitate efficient coordination during escalated collection efforts or legal proceedings involving delinquent accounts.
- Leveraged advanced collection software to optimize workflow, enabling faster and more accurate tracking of account statuses.
Assembly Operator/Injection Molding Operator/ QC Technician/Team
Hella Lighting Corporation
01.2003 - 12.2010
- Maintained a strong attention to detail while working on complex assemblies, ensuring high-quality results and minimal errors.
- Maintained a clean and organized workspace, contributing to overall safety and productivity.
- Improved product quality by performing thorough inspections during the assembly process, identifying defects, and taking corrective actions as needed.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Managed inventory of supplies used in the assembly process, minimizing downtime caused by material shortages.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Assisted in training new employees on proper injection molding procedures, reinforcing a culture of knowledge sharing and continuous learning within the team.
Education
Associate - Medical Assistant
Kaplan University
01.2011
Certificate - Medical Billing Specialist
York Technical College
01.2010
Diploma - General Studies
York Comprehensive High
York, SC01.1998
Skills
- Experienced forklift operator
- Eight years of plastics injection molding experience
- Expert in materials handling
- Advanced computer proficiency
- Customer service experience
- Extensive warehouse experience
- Extensive office experience
- Experienced leader
- Excel proficiency
- Customer service
- Production management
- Medical Coding
- Attention to detail
- Shipping and receiving
- Teamwork and collaboration
- Truck loading and unloading
- Warehouse organization
- Inventory management
- Cycle counts
- Material audits
- Production support
- Material transactions
Certification
Forklift Certification
Additional Information
- Qualifications
- Strong skills in inspection, sorting, quality control and process improvement procedures.
- Excellent manual dexterity and good eyesight.
- Hardworking team player that's motivated, energetic, reliable and dedicated.
- Simultaneous use of tools with both hands and periods of long standing.
- Strong physical viability and endurance at all assigned job undertakings.
- Excellent performance consistency.
- Immense flexibility in terms of work assignment and the work hours.
- Follow great deal of professional approach and work ethics towards assigned jobs.
- Strong Material Handler skills.
- Exceptional ability to prioritize work to meet goals and objectives within acceptable time frames.
- Outstanding oral and written skills.
- Outstanding computer skills.
- Collections Experience
Timeline
Material Handler/Forklift Operator/Teamleader
Cummins Drivetrain & Braking Systems
06.2014 - Current
Collection Specialist IV
Citi Financial
11.2011 - 06.2014
Assembly Operator/Injection Molding Operator/ QC Technician/Team
Hella Lighting Corporation
01.2003 - 12.2010
Certificate - Medical Billing Specialist
York Technical College
Diploma - General Studies
York Comprehensive High
Associate - Medical Assistant
Kaplan University
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