Natasha L. Davis

• Reviewed and analyzed provider requests to investigate the outcome of a Reconsideration
• Examined all information to determine whether to uphold or overturn primary decision
• Worked with various departments, as needed, to determine root cause and appropriate resolution

• Reviewed and analyzed provider requests to investigate the outcome of claim payments or denial
• Determined appropriate resolution using internal guidelines, policies and procedures
• Worked with various departments, when necessary, to determine appropriate resolution

• Participated in health promotion campaigns to raise awareness of health issues.
• Engaged clients in health-related activities to enhance overall well-being.
• Provided supportive to assist clients facing issues and problems.
• Contacted clients by phone to determine compliance with required or recommended actions.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

• Supported students through admissions process by answering questions and assisting with forms.
• Reviewed admissions applications to check students' eligibility for acceptance.
• Informed prospective students of financial aid options available at our institution and provided guidance on the application process.

· Worked One-on-One with High Functioning Autistic Student

· Accompanied student to all classes

· Assisted student in organization of work and materials

· Assisted student in note taking

· Assisted student in maintaining behavior conducive to a classroom setting

· Communicated on student’s behavior and progress with teachers, Special Education Chair, principals and student’s parents

· Served as a Liaison between student’s teachers and parents

• Supported staff of teachers and school administrators
• Assisted with supervision students
• Trained student media assistants
• Assisted in scheduling classes
• Managed media records and circulation
• Generated statistical reports
• Performed instructional support and clerical duties as assigned
• Assisted with testing; proctored, administered test
• Greeted and assisted parents and students
• Keyed daily attendance