Natasha Leake
Fairbanks,AK
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service Associate
Sportsmans Warehouse
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Online Grocery Pick-Up Clerk
Fred Meyers
11.2022 - 04.2023
- Picked Grocery items fast and efficiently
- maintained a positive and friendly attitude
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations when needed.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency and productivity.
Education
Homeschooled
Skills
Customer Service
Patience and Empathy
Time management skills
Cash Handling
Cash Register Operation
Merchandise Restocking
POS system operations
Refund handling
Timeline
Cashier/Customer Service Associate
Sportsmans Warehouse
11.2023 - Current
Online Grocery Pick-Up Clerk
Fred Meyers
11.2022 - 04.2023
Homeschooled
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