- Youth Development Programs
- Volunteer Work
- Community Cleanup
- Fundraising Events
- Participating in fundraising events to support local charities, schools, or community projects
- Volunteering
- Outdoor Recreation
- I participate in a variety of outdoor recreational activities
- Playing Sports
- Volunteering with youth sports programs as a coach and referee
- Running
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Cooking
- Learning new cooking techniques and expanding my culinary skills
- I enjoy cooking for friends and family gatherings
- Baking
- Bread Making
- I like trying new recipes and food trends
- Crafting and DIY Projects
- Gym Workouts
- Dancing
- I participate in low-impact exercises to strengthen core muscles
- High-Intensity Interval Training
- Team Sports
Natasha Leverett
College Station
Summary
Detail-oriented; Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving needs. Reliable and skilled in time management, customer service, office operations. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Brings balanced approach to team alignment and operational efficiency, while helping to maintain encouraging deescalated conflict management.
Overview
33
33
years of professional experience
Work History
Security Officer
TNT Security Solutions
02.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security breaches.
- Responded promptly to incidents, maintaining peace and order on site.
- Collaborated with team members to manage access control for visitors and staff.
- Documented daily activities and incidents accurately in incident reports.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Substitute Teacher
Franklin Independent School District
10.2018 - Current
- Collaborated with full-time teachers to ensure continuity in lesson delivery and educational objectives.
- Adapted instructional materials to meet the varied needs of students with different learning abilities.
- Utilized educational technology tools to enhance interactive learning experiences for students.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Postal Support Employee
United States Postal Service
08.2016 - 01.2027
- Processed incoming and outgoing mail efficiently, adhering to strict USPS operational standards.
- Assisted in sorting and delivering mail, ensuring timely service for customers.
- Maintained accurate records of mail deliveries and pickups using USPS tracking systems.
- Collaborated with team members to optimize workflow and enhance service delivery efficiency.
Substitute Teacher
Texas Leadership Charter Academy
08.2015 - 05.2016
- Delivered engaging lesson plans to diverse student groups, fostering a positive learning environment.
- Implemented classroom management techniques to maintain order and support student participation.
- Monitored student progress and provided constructive feedback to enhance academic performance.
- Collaborated with full-time teachers to ensure continuity in lesson delivery and educational objectives.
- Adapted instructional materials to meet the varied needs of students with different learning abilities.
- Developed relationships with students, encouraging their social and emotional growth within school community.
- Utilized educational technology tools to enhance interactive learning experiences for students.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Graduate Assistant - Teacher Quality Grant
Angelo State University
08.2014 - 05.2015
- Assisted faculty in course preparation and instructional design for enhanced student engagement.
- Coordinated academic support services, improving accessibility for diverse student populations.
- Facilitated workshops on effective teaching strategies, fostering academic success among peers.
- Managed administrative tasks such as grading, scheduling, and record-keeping to ensure smooth operations within academic departments.
- Assisted professors in the development of course materials for improved student engagement and understanding.
Graduate Assistant - Disability Services
Angelo State University
12.2013 - 05.2014
- Assisted faculty with research projects, ensuring timely completion and adherence to academic standards.
- Coordinated departmental events, enhancing engagement through effective planning and execution.
- Conducted data analysis to support program evaluations, contributing to informed decision-making processes.
- Developed and managed organized, orderly student databases and tracking systems.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Oversaw department Director's office calendar, setting appointments and appointments
- Maintained department records, detailing student information to prepare for better advisor meetings while maintaining FERPA
- Worked effectively in fast-paced environments.
Aviation Operations Specialist Supervisor
United States Army
01.2001 - 05.2012
- Coordinated aviation operations supporting mission readiness and safety protocols.
- Analyzed flight plans to optimize logistics and resource allocation efficiently.
- Developed training programs enhancing operational procedures for personnel..
- Mentored junior staff in aviation protocols, fostering professional growth and skill development.
- Led cross-functional teams to ensure compliance with regulatory standards and best practices.
- Conducted risk assessments to identify potential hazards and improve safety measures across operations.
- Assisted in the planning and execution of complex aviation missions, contributing to successful outcomes.
- Supported operations by managing professional communications, tracking data and managing records.
- Compiled data and prepared aviation operations and aviation safety reports.
- Maintained flight logs on incoming and outgoing flights and individual flights.
- Created and implemented filing and organization practices for documents, reports and calendars for 3 aviation units
- Supervised, trained, mentored, led over 20 subordinates in aviation protocols and office duties
- Delegated 1000s taskings to subordinated units
- Developed and oversaw a system of emergency response systems for an aviation operations center
- Coordinated over 40,000 air missions for aircrews and medical staff for emergency patient services transport and recovery missions
- Oversaw event plannings for 2,500 soldiers
- Oversaw travel arrangements for over 3,000 classes for soldier job readiness and unit readiness
Aviation Operations Specialist
United States Army
01.2001 - 05.2012
- Coordinated aviation operations for effective mission execution and resource allocation.
- Utilized advanced software programs to track flights accurately in real-time, enabling prompt responses to any arising issues or changes in circumstances.
- Posted and interpreted weather reports and decoded sequence reports.
- Reduced regulatory risks by acquiring documents, certificates, clearances and approvals from appropriate agencies.
- Processed local and cross-country flight clearances and checked accuracy of flight plans.
- Played a vital role in training new Aviation Operations Specialists, sharing knowledge of best practices through mentoring and hands-on guidance.
- Handled emergency situations calmly under pressure, coordinating swift resolutions that prioritized safety and minimized potential consequences.
- Ensured timely completion of missions with effective coordination between ground and aircrew personnel.
- Collaborated with maintenance teams to address aircraft issues promptly, minimizing downtime and maximizing operational efficiency.
- Adapted quickly to changes in mission parameters or operational requirements, demonstrating flexibility and a proactive approach to problem solving.
- Managed sensitive information with discretion while preparing security clearances for crew members on classified missions.
- Maintained accurate flight logs and records, ensuring compliance with regulatory requirements and facilitating seamless audits.
- Managed flight schedules effectively, optimizing resource allocation for maximum productivity while maintaining safety standards.
- Assessed weather conditions thoroughly prior to flights so as to avoid hazardous situations or delays due to unforeseen circumstances.
- Provided critical support for emergency response efforts, aiding in the rapid deployment of resources to affected areas.
- Provided exceptional customer service to passengers, addressing concerns promptly and professionally during all stages of their journey.
- Coordinated closely with external agencies such as air traffic control and customs officials, fostering positive working relationships that improved overall efficiency.
- Maintained flight and events logs, aircrew flying records, and flight operations records of incoming and outgoing flights.
- Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
- Coordinated with other agencies to maintain safe and secure airfield environment.
- Prepared daily flight plans and coordinated with other agencies for seamless operations.
- Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
Historical Interpreter
Sam Houston Memorial Museum
08.1996 - 12.2000
- Delivered engaging historical presentations to diverse audiences, enhancing visitor understanding of cultural heritage.
- Developed educational materials and interactive exhibits to promote historical knowledge and engagement.
- Guided visitors through immersive experiences, fostering appreciation for historical events and figures.
- Collaborated with museum staff to curate exhibitions, ensuring accurate representation of historical narratives.
- Collaborated with fellow interpreters, sharing knowledge and expertise to improve overall performance and visitor satisfaction.
- Fostered a positive learning atmosphere by encouraging visitors to ask questions during interpretive programs.
- Enhanced visitor experience by creating engaging and informative historical presentations.
Call Center Representative
Bryan 800 Communications
05.1995 - 07.1996
- Managed high-volume inbound calls to resolve customer inquiries efficiently.
- Provided detailed product information and troubleshooting assistance to enhance customer satisfaction.
- Documented customer interactions accurately in CRM system for follow-up and resolution tracking.
- Collaborated with team members to streamline call handling processes and improve response times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Game Day Sales Representative
Texas A&M Bookstore
08.1993 - 12.1993
- Cultivated strong customer relationships to enhance client retention and satisfaction.
- Identified customer needs and provided tailored product recommendations to drive sales.
- Developed in-depth knowledge of product features, benefits, and competitive positioning.
- Collaborated with marketing teams to create promotional materials and campaigns.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring positive shopping experiences.
- Collaborated with team members to optimize checkout procedures and reduce wait times.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Education
Sam Houston State University
Huntsville, TX12-2000
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- CCTV monitoring
- Emergency response
- Access control
- Presentation, meeting presenter
- Data entry, typing
- program navigational skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Access
- Prezi
- 10-kay calculator
- Office Machines: Fax, Printer, Computers, Phones
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Access control management
- Document management
Interests
Timeline
Security Officer
TNT Security Solutions
02.2025 - Current
Substitute Teacher
Franklin Independent School District
10.2018 - Current
Postal Support Employee
United States Postal Service
08.2016 - 01.2027
Substitute Teacher
Texas Leadership Charter Academy
08.2015 - 05.2016
Graduate Assistant - Teacher Quality Grant
Angelo State University
08.2014 - 05.2015
Graduate Assistant - Disability Services
Angelo State University
12.2013 - 05.2014
Aviation Operations Specialist Supervisor
United States Army
01.2001 - 05.2012
Aviation Operations Specialist
United States Army
01.2001 - 05.2012
Historical Interpreter
Sam Houston Memorial Museum
08.1996 - 12.2000
Call Center Representative
Bryan 800 Communications
05.1995 - 07.1996
Game Day Sales Representative
Texas A&M Bookstore
08.1993 - 12.1993
Bachelor of Science - Education
Sam Houston State University