Natasha Lewis
Poteau,OK
Summary
Detail-oriented and highly organized secretary with over 14 years of experience in office administration and customer service. Adept at managing schedules, coordinating meetings, and maintaining efficient office operations. Seeking to leverage my extensive skills in office management, documentation, and team support to contribute to the success of your company. Committed to providing exceptional administrative support and enhancing organizational productivity. Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
18
18
years of professional experience
Work History
Crisis Advocate
Leflore county crisis services
Poteau, OK
09.2021 - Current
- Aided victims by being their advocate in court and assisting them with protection orders and safety plans
- Collaborated with clients to connect them with community services and helped explore available housing options
- Respond to crisis calls with law enforcement and DHS.
- Assisted in the development of educational materials related to crisis management topics.
- Organized activities designed to promote self-care among survivors of domestic violence or abuse.
- Conducted assessments of client needs and created referrals to appropriate community resources.
Behavioral Health Technician
Brighter Heights Oklahoma
Poteau, OK
09.2019 - Current
- Managed behavior concerns among families, schools, and clients.
- Provided guidance to individuals in managing difficult situations and expressing their emotions constructively
- Provided crisis intervention services to patients in need.
- Observed patients' behaviors during recreational activities and outings.
- Assessed patient behavior, reactions and responses to treatment plans.
- Link families to community resources and work with therapists to create plans and goals.
Peer Recovery Support Specialist
Millennium Community Services
Poteau, OK
09.2019 - 11.2022
- Provided support to patients facing both mental illness and substance abuse
- Organized and facilitated self-help group meetings while updating patient billing records
- Oversee filing systems to ensure the confidentiality of patient records.
- Supported clients by providing resources, referrals, and community linkages.
- Organized peer-led activities that promote healthy lifestyle choices among those recovering from substance use disorder.
Field Resource Coordinator
SOUTHERN STAR INC
Poteau, OK
10.2017 - 03.2019
- Ensure efficient daily routes for technicians
- Answer customer service calls and assist with maintaining routes
- Communicate with field managers and customers about job statuses.
Office Manager
JB Hunt
Heavener, OK
12.2012 - 07.2015
- Maintained efficient office operations and accurate payroll management
- Assisted in coordinating recruitment activities and managing company event logistics.
- Implement company policies and recommend changes in office practices.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained confidential records relating to personnel matters.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Payroll Administrator
WINGFOOT COMMERCIAL TIRE SYSTEMS
Fort Smith, AR
09.2009 - 09.2010
- Processed payroll for a vast workforce of 1,000 while prioritizing data security and confidentiality
- Managed the onboarding process for new employees and accurately computed payroll deductions.
- Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
- Conducted audits to ensure accuracy of payroll data.
- Tracked vacation accruals and sick leave balances for all employees.
W-2 Clerk
CHOCTAW CASINO RESORT
Pocola, OK
09.2006 - 09.2009
- Process tax information for IRS on taxable earnings
- Payout taxable jackpots and calculate yearly taxable winnings.
Education
Associate in History -
Carl Albert State College
Poteau, OK08.2024
High school or equivalent -
Howe High School
Howe, OK01.2006
Skills
- Office Management
- Team Leadership
- Financial Management
- Communication
- Customer Service
- Technical Proficiency
- Documentation skills
- Referral Coordination
Additional Information
Implemented a new filing system at JB Hunt, reducing document retrieval time by 30%., Successfully coordinated multiple large-scale company events, enhancing team cohesion and morale., Received commendation for exceptional customer service and problem-solving abilities.
Timeline
Crisis Advocate
Leflore county crisis services
09.2021 - Current
Behavioral Health Technician
Brighter Heights Oklahoma
09.2019 - Current
Peer Recovery Support Specialist
Millennium Community Services
09.2019 - 11.2022
Field Resource Coordinator
SOUTHERN STAR INC
10.2017 - 03.2019
Office Manager
JB Hunt
12.2012 - 07.2015
Payroll Administrator
WINGFOOT COMMERCIAL TIRE SYSTEMS
09.2009 - 09.2010
W-2 Clerk
CHOCTAW CASINO RESORT
09.2006 - 09.2009
Associate in History -
Carl Albert State College
High school or equivalent -
Howe High School
Similar Profiles
Madison IbarraMadison Ibarra
Mental Health Specialist II at San Joaquin County Behavioral Health Services – 24 Hour Crisis ServicesMental Health Specialist II at San Joaquin County Behavioral Health Services – 24 Hour Crisis Services
Justin BurksJustin Burks
EMT at Leflore County EMSEMT at Leflore County EMS
Jacqueline PonceJacqueline Ponce
Riverside County Department of Social Services Intern at Riverside County (Crisis Response Intervention Services)Riverside County Department of Social Services Intern at Riverside County (Crisis Response Intervention Services)
Seth FordSeth Ford
Math Teacher at Panama Public SchoolsMath Teacher at Panama Public Schools
Rylee BrasierRylee Brasier
House Sitter at FamilyHouse Sitter at Family