Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Natasha Lewis

Natasha Lewis

Wellesley Island ,NY

Summary

I am a dedicated, hardworking person who learns quickly when tasked with new responsibilities. I am a fantastic worker and love to acquire new skills. I am willing to go above and beyond to ensure the happiness of those around me. I take pride in maintaining a clean and organized environment.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Circle K
East Syracuse, NY
12.2023 - 05.2024
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Verified that all coupons were valid prior to processing them into the system.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Complied with all health and safety regulations while performing job duties.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Informed customers of in-store promotions or pricing specials.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Scanned items and checked pricing on cash register for accuracy.
  • Checked personal identifications during alcohol and tobacco sales.

Parking Booth Attendant

Reef
Syracuse, NY
09.2020 - 05.2023
  • Verified customer payment information and collected fees for parking services.
  • Maintained a clean, organized booth area including restocking supplies as needed.
  • Managed cash transactions accurately and securely in accordance with established guidelines.
  • Reported any suspicious activity or violations of regulations to supervisors immediately.
  • Performed daily audits of all revenue collected from customers while on duty.
  • Resolved customer complaints quickly and professionally while following company policies.
  • Maintained clean facility by sweeping parking areas and removing waste.

CASHIER

TACO BELL
  • Worked drive-thru and worked front end, along with preparing food.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Greeted customers promptly and responded to questions.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

CUSTOMER SERVICES

CONDUENT
  • Helped solve problems and solutions on how to fix, repair and or schedule appointments for devices.

Education

MASTERS - Cyber Security Operations

University of Maryland Global Campus
06-2024

ASSOCIATES - CRIMINAL JUSTICE

BRYANT STRATTON COLLEGE

BACHELORS - BUSINESS MANAGEMENT

BRYANT STRATTON COLLEGE

Skills

  • Customer services
  • Office 365
  • Communication
  • People person
  • Type 64 wpm
  • Cash Handling
  • Customer Service
  • Payment Collection
  • Check processing
  • Merchandise Restocking
  • Positive and professional
  • Customer inquiries

Activities

  • Volunteered for the north side learning center, which I worked closely with refugees.
  • Internship with On Point making documents and charts, along with typing memos.

Timeline

Customer Service Cashier

Circle K
12.2023 - 05.2024

Parking Booth Attendant

Reef
09.2020 - 05.2023

CASHIER

TACO BELL

CUSTOMER SERVICES

CONDUENT

MASTERS - Cyber Security Operations

University of Maryland Global Campus

ASSOCIATES - CRIMINAL JUSTICE

BRYANT STRATTON COLLEGE

BACHELORS - BUSINESS MANAGEMENT

BRYANT STRATTON COLLEGE

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Natasha Lewis