Natasha Long
San Pedro,CA
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
17
17
years of professional experience
Work History
Intermediate Clerk
Kaiser Permanente
07.2014 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Processed documents and materials to disseminate information to appropriate parties.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Receptionist
Medi-Records Reproductions, Inc
11.2006 - 05.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Ultrasound Technician
Broadway Radiology
01.2013 - 05.2013
- Performed ultrasound scans and provided direct patient care after proper confirmation of study and patient identification.
- Reviewed work schedule with ultrasound coordinator to support workload coverage and assisted with back-up coverage for unscheduled call outs.
- Obtained essential information from patients, medical records and previous exams for clinical correlation.
- Completed ultrasound exam and verified proper documentation in ultrasound reporting system to facilitate accurate record-keeping.
- Complied with HIPAA regulations while maintaining familiarity with technology and safety changes for self, patients and visitors.
Education
GED -
Parkridge Public School
Long Beach, Ca06.2014
Diagnostic Medical Sonographer - Ultrasound
ATI College
Norwalk, Ca11.2012
Skills
- Cash Management
- File Maintenance
- Quality Control
- Correspondence Writing
- Administrative Support
- Mail Sorting
- Cash Handling
- Telephone Etiquette
Timeline
Intermediate Clerk
Kaiser Permanente
07.2014 - Current
Ultrasound Technician
Broadway Radiology
01.2013 - 05.2013
Receptionist
Medi-Records Reproductions, Inc
11.2006 - 05.2015
GED -
Parkridge Public School
Diagnostic Medical Sonographer - Ultrasound
ATI College
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