Results-driven Lead Medical Biller with expertise in billing compliance and organizational leadership. Proven track record in training teams and enhancing operational efficiency, fostering a culture of collaboration and accountability.
Overview
21
21
years of professional experience
Work History
Lead Medical Biller
New England Life Care
Scarborough, Maine
06.2013 - Current
Billed Commercial Insurance for patients' accounts
Trained billers on new payers, improving knowledge and compliance within the team.
Reviewed and updated filing limit reports, enhancing accuracy in billing processes.
Provided answers to biller inquiries, facilitating efficient operations and timely resolution of issues.
Worked closely with supervisor on training and on any issues in the department
Sales Supervisor
CJ Banks
Auburn, ME0
03.2009 - 01.2010
Developed and delivered training for new team members on sales techniques and customer service standards to enhance overall team performance.
Oversaw daily operations and staff activities in retail clothing environment to ensure smooth workflow and customer satisfaction.
Organized sales events and promotional activities to increase customer engagement and boost store visibility.
Implemented visual merchandising strategies to enhance product displays and promotions.
Library Assistant
Msad 61
Naples, Maine
09.2005 - 06.2008
Guided students in locating library materials and resources to enhance research effectiveness.
Managed circulation desk operations and checked in/out library items.
Answered students' questions and assisted in finding materials requested.
Supported students with technology troubleshooting on library computers to facilitate learning.
Organized and maintained library collections for easy access.
Organized shelves, book displays, and other library areas according to established guidelines.
Assisted in the cataloging of new books and materials.
Education
Bachelor of Arts - Psychology
Clark University
Worcester, MA
05-1994
Skills
Billing compliance
Organizational leadership
Problem solving
Team collaboration
Communication skills
Ability to learn new skills quickly
Affiliations
Volunteer, READ San Diego from 1999-2000
Volunteer, Big Brothers Big Sisters - Casco, ME 2011-2012
Volunteer, Casco Public Library - Casco, ME 2026-present
Lead Medical Biller /Medical Office Manager's Assistant at Valley Imaging Medical GroupLead Medical Biller /Medical Office Manager's Assistant at Valley Imaging Medical Group