Natasha Love
Gladstone,MO
Summary
Dedicated AR Specialist with strong attention to detail and a track record in managing collections activities. Known for effective communication with medical staff and insurers, facilitating timely follow-ups and successful resolutions of unpaid claims.
Overview
9
9
years of professional experience
Work History
Collector AR Specialist/Payment Poster
USPI- United Surgical Partners International
Kansas City, MO
02.2016 - 07.2025
- Reviewed insurance claims for accuracy, ensuring completeness and required information was present.
- Collaborated with medical staff to gather essential documentation for billing.
- Interpreted Explanation of Benefits documents from various insurers to facilitate resolutions.
- Resolved discrepancies between invoices and billed charges to maintain accuracy.
- Maintained accurate records of collection activities in the system database.
- Prepared monthly reports summarizing collections activity for management review.
- Submitted appeals to insurance companies to contest denials when necessary.
- Provided timely follow-up on unpaid claims, addressing issues causing delays in reimbursement.
Education
Some College (No Degree) - Business
Maple Woods Community College
Kansas CitySkills
- Collections
- Attention to detail
- Proficiency in Microsoft, Advantx, and Excel
- Payment posting
- Claims processing
- Goal orientation
- Time management
- Critical thinking
- Accounts receivable specialist
References
References available upon request.
Timeline
Collector AR Specialist/Payment Poster
USPI- United Surgical Partners International
02.2016 - 07.2025
Some College (No Degree) - Business
Maple Woods Community College